Game Pass not recognizing my subscription after renewal

Hello, Mamie thanks for entering in contact here on our community

My name is João, I'm a Xbox gamer just like you and I will be glad to help you in your matter today!

I'm sorry you are having problems with your Game Pass.

Could you go to this link below and turn off your subscription and turn it on again to check if the problem persists?

https://account.microsoft.com/

Hi Amy,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues activating your Xbox Ultimate from your rewards. To isolate your case, please login to this link using your Microsoft account where you purchased the Game Pass and see if it will show as an active subscription.

https://account.microsoft.com/services

Once confirmed that you have an active Game Pass subscription. Please use the Microsoft Gaming Repair Tool for Xbox App, this tool detects and automatically repairs error found on your system. Please download and install it using this link then run it as administrator.

https://aka.ms/GamingRepairTool

For more information about this tool, please visit this official support article:

https://support.xbox.com/help/games-apps/troubl...

Once done, try to log in and make sure that you are using the same Microsoft account where you confirmed your active subscription. Please also login to your Microsoft store using the same account.

Regards,

Alvaro

Hi, yes, you're right, I bought the SAME Game Pass 3 month deal to my friend on the 18th of october for 25CZK and I can see that after a month on the 18th of December the Game Pass subscription was renewed for 339CZK. Still, the Game Pass was supposed to last 3 month but it renewed after just 1 month.

Hello, Mickey my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today

It appears you're encountering an issue with accessing Rainbow Six Siege after renewing your Game Pass subscription. This could be due to a temporary glitch or a discrepancy in the subscription renewal process. To resolve this issue, try the following steps:

Restart your console or PC: Sometimes, simply restarting your device can resolve minor glitches that might be preventing the game from recognizing your active Game Pass subscription.

Sign out and sign back into your Xbox or Microsoft account: This can refresh your account's connection to the Game Pass service and ensure it properly recognizes your subscription status.

Check your Game Pass subscription status: Verify that your Game Pass subscription is active and that you have an active subscription to Game Pass Ultimate or Game Pass for PC. You can check your subscription status on the Microsoft account website or in the Xbox app on your console.

Check Rainbow Six Siege installation: Ensure that Rainbow Six Siege is properly installed and updated on your console or PC. Sometimes, corrupted installation files or outdated game versions can cause issues with accessing the game through Game Pass.

I really hope your problem has been fixed with my help, if it works let me know and have a nice day. Oskayra

I have a problem with the game pass, my subscription is renewed all months, this is my first month after the free trial, and I already confirmed that if the payment was made for the game pass subscription,
but I can not access the benefits of gamepass, which may be the problem