Game Pass Ipad login

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I would like to clarify, are you trying sign-in on the Xbox game pass app or on your safari browser?

I tried checking the Game Pass app on iPad assuming that is classed as mobile app? Disney+ wasn't there.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Trent

First, close minecraft app
If you open Safari app and you here: https://outlook.live.com/mail/0/

the page log in automatically with your account?
If that's the case, please click on your profile picture, scroll down to the bottom and select sign out.

After that, open a new tab in safari and go here:
https://signup.live.com/?lic=1

Create your daughter's account from there.

Finally, open minecraft app and try sign in with your recently created daughter's account

Let me know how it goes, greetings

I see, since you aren't facing any issues with the Microsoft account this is either Ipad settings related, or Minecraft account related. It could be that he has some kind of restrictions on his Minecraft account (not sure because only Mojang support could confirm or deny that). In this case, the best thing you could do is get in touch with the developer of the game themselves to narrow the issue and find a solution for your case. You can get in touch with them by submitting a request through => Submit a request – Home (minecraft.net).

As for the Xbox App situation, I would like you to troubleshoot the issue by following the steps mentioned here => Troubleshoot issues in the Xbox app on mobile | Xbox Support.

Good luck, and let me know how it goes if you find the time!

Thanks for responding. I am able to log into my son's account on microsoft account. No issues there. I have also ensured that the settings on both my son's and daughters accounts are exactly the same. What I have also noticed is that I have downloaded the Xbox app and when I try an open this the app just freezes but on my daughters ipad I am able to log in and navigate through the different screens. At no point with the minecraft app not the xbox app was I prompted to enter the details for my son's microsoft account. Where would these details have been set-up on the Ipad. Is there then anyway to change these settings if they were incorrect. Trying to look at clearing cache but that has not helped thus far. Can do this for safari and chrome but can't see find any way to do this for minecraft