game pass games wont open

Hi there, no luck! Also, I'm using console, not pc. Any more tips?

Go to - https://account.microsoft.com/profile/

Clicked on "Edit Day of Birth"

Fill out the info (even if current DOB on account is correct) & submit

Open up Game Pass app on PC, log out of account

Sign back into account

Select the Start button > Settings > Accounts , then find the Microsoft account you used to sign in to the Xbox app and select Remove. Then go back to the Xbox app and sign in with the Microsoft account you just removed.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Could you tell if this problem only happens with this game, or other games have similar problems? Anyway, I suggest you try the solutions below to try to solve this problem.

Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Press the Xbox button.

Open Settings

Go to Network and select Network settings.

Select Advanced settings.

Select Alternate MAC Address.

Select Clear.

Select Restart.

Solution 3:

Uninstall the game

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Storage devices.

Select Clear local saved games.

Select Yes to confirm.

Restart your console

Install the game again

* Thank you in advance for contacting, I hope this can help you.

I just tried that it still doesn't work