Game Pass Games on PC keep crashing after less than a minute

Discus and support Game Pass Games on PC keep crashing after less than a minute in XBoX on Windows to solve the problem; Just installed the Xbox (beta) app and then installed 3 games. Earlier today, none of them would start at all. Now, they all start, but after about... Discussion in 'XBoX on Windows' started by swanee28, Dec 26, 2019.

  1. swanee28
    swanee28 Guest

    Game Pass Games on PC keep crashing after less than a minute


    Just installed the Xbox (beta) app and then installed 3 games. Earlier today, none of them would start at all. Now, they all start, but after about 20-30 seconds, they all crash to the app with no error messages. Tried uninstalling and reinstalling
    the Xbox app, same with the games and the problem still exists. I know my hardware can handle them. Windows 10 is up to date and so are my drivers. Any ideas??

    :)
     
    swanee28, Dec 26, 2019
    #1
  2. swanee28 Win User

    Game Pass Games on PC keep crashing after less than a minute

    There was an update to Windows 10 yesterday afternoon. I installed that and the problem was solved. The update was from 1903 to 1909.
  3. XBF Diego M Win User

    Game Pass Games on PC keep crashing after less than a minute

    Hi swanee28,

    Thank you for posting on the Xbox forums. I'd be happy to help.

    Have you run the Windows Store app troubleshooter to see if that finds an issue? Run the troubleshooter: Select the Start button,
    and then select Settings > Update & Security
    > Troubleshoot, and then from the list select Windows Store apps > Run
    the troubleshooter.

    If Windows is up to date and the Microsoft Store app is up to date, then there could be a third party application that starts when you boot up your PC that could be interfering with the games you download from the Windows
    Store. If that is the case, I recommend starting your PC with a clean boot. The instructions on how to do so can be found here: https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps

    Let us know if a clean boot helps.
  4. XBF Leo G Win User

    Game Pass Games on PC keep crashing after less than a minute

    Hey swanee28,

    Thank
    you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you require any help with any other issues, please feel free to come back to the Xbox Forums for further assistance. If anyone needs assistance
    with this issue or any other issues, we suggest creating a new thread.

    Thank you
    again and have a great day!
  5. Nkosana23 Win User

    Games keep crashing after a few minutes

    Hi. My name is Brilliant, an independent advisor, happy to assist you today.

    Here are a few troubleshooting tips you can try to resolve your query:
    - Restart your device.
    - Update Windows.
    - Update your device drivers.
    - Update the Xbox and Gaming Services apps.
    - Sign into the Xbox app and Store using the same account.
    - Remove and reinstall Gaming Services.
    - Make sure your date and time is correct.
    - Disable your antivirus.
    - Use the app troubleshooter.
    - Repair and reset the Xbox app.

    For more details on the above and more troubleshooting tips, kindly visit: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

    I hope this helps resolve your query.
  6. Nkosana23 Win User

    Games keep crashing after a few minutes

    Unfortunately, I don't have any further troubleshooting to offer. There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

    Thanks

    Brilliant
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Game Pass Games on PC keep crashing after less than a minute

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