Game Pass games not working correctly

Discus and support Game Pass games not working correctly in XBoX Games and Apps to solve the problem; I have two separate issues. Scorn will stream from the cloud, but installed, it will not open. Serious Sam will play, but there is no sound Any... Discussion in 'XBoX Games and Apps' started by Ledgewalker, Oct 16, 2022.

  1. Ledgewalker
    Ledgewalker Guest

    Game Pass games not working correctly


    I have two separate issues.

    Scorn will stream from the cloud, but installed, it will not open.

    Serious Sam will play, but there is no sound

    Any ideas?

    :)
     
    Ledgewalker, Oct 16, 2022
    #1
  2. JosefLBohorquez Win User

    Game Pass games not working correctly

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this LEDGEWALKER

    Additional information is needed, please answer the following questions to assist you properly:

    Both issues are happening on the same device ?
    If yes, where are you experiencing this? On PC or Xbox
    If it's on PC, are you using windows 10 or 11?
    If it's on Xbox, what console do you have?

    When you say "but installed, it will not open", what happens when you try to open the game? A message appears? An error code appears?
  3. Saeleth Win User

    Game pass punch card not working correctly

    Hi there,

    I ran into this issue as well. It was extremely delayed (like 7+ days) before I got mine. You may want to reach out to MS Customer Support for clarification on when you can expect yours to hit.
  4. Wrightstuff1 Win User

    Game pass punch card not working correctly

    Hi lots of people have had issues with this including myself and have contacted support and still not worked out the issue you can contact support and see if they fix the issue for you.
  5. Wishcatcher Win User

    Game pass punch card not working correctly

    Hi,

    Sorry about this issue but you are at the wrong please to get help.

    Please go to https://account.microsoft.com/rewards/ scroll down and click on "contact support of rewards…"

    Regards,
  6. Smwutches Win User

    Game pass for console

    If you bought standard Game Pass and not Ultimate ,then it is working correctly. Gold is needed to play online. If you purchase Game Pass Ultimate, it includes a Gold subscription so you do not have to purchase it separately.
Thema:

Game Pass games not working correctly

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