Game Pass for PC says I don't have enough free space when I do

Hi EB1GA,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)






Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

Hello EB1GA,

Thank you for your response and we appreciate for your patience.

We have found additional steps to fix the issue which is to force/manually start the Xbox related updates.

Go to Microsoft Store App > Download and Updates (top right corner) and manually start the updates with any app that calls out for Xbox or Gaming.

If still not works, then try a repair install of Windows without removing my files and programs.

• Reinstall Windows - Microsoft Support
  

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Moderator

Microsoft Community

Hi, thanks for the response!
I cancelled my gamepass a couple months ago, and only just got it again early this week. Since I got gamepass again I've not been able to download Halo MCC- I first tried that on Friday. I was previously able to download, install. and play MCC perfectly fine.

To be clear, other games are perfectly fine. I've installed several other titles- mostly smaller ones, but at least one was roughly the same size- with no issues.

I have:
restarted my PC
made sure windows is up to date
made sure xbox and gaming services is up to date
made sure I'm signed into the same account for windows and xbox
and removed and reinstalled gaming services.

Nothing has helped, I still have the same problem.

Hi EB1GA,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand that you encountered problem in saving your Game Pass to your PC.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. When did the issue start?
   
2. Was this working before?
   
3. Recent activity or changes made before the issue appeared?
   

For the meantime, while waiting for your response try to follow the troubleshooting steps on this article Troubleshoot issues with the Xbox app for Windows | Xbox Support, and let us see if it works.









Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

First check if windows 10 is up to date. Make sure your time and date are correct on your windows settings.

There is an "Optional Updates" button in the smallest print. Kindly check and go to driver, and download the existing drivers needed. Then restart, plug in the Receiver. Go to the same optional updates, and updated the driver.

Make sure that this is turned on "Receive updates for other Microsoft products when you update Windows" under Advanced Options

Check for store updates: Start menu, select Microsoft Store > More > Downloads and updates > Get updates.

If Updating the system doesn't help, I'll suggest you run a scan to check for problems and repair them.

Press Windows + R, type cmd, and press Ctrl + Shift + Enter to run Command Prompt as administrator. Next type sfc /scannow in Command Prompt window, and press Enter to start to scan and repair corrupt system files in Windows 10.