Game Pass for PC games not working properly.

Hi Jesse,

I did all the steps no strange scenarios there, everything seemed to work without issue, and when the store and the gamepass app returned I noticed I had an update for sable of aroun 600MB so I picked that one on the gamepass app and sadly it redownloaded the full 2GB of the game again, however I noticed that I had other applications from the store that needed an update, like the phone companion and an update for the language experience, I downloaded those from the microsoft store this time since those don't show up on the gamepass app and they only downloaded the full size listed on the store, only the update, I'll wait for another update on another game to confirm downloading via the store instead of the gamepass app but I think it's only an issue with the gamepass app

again thanks for your input

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Since you've already started the update, I suggest you let it finish so as not to break the download. When it is finished then you can Try these methods to fix the Store one by one to see if one of them will solve the problem.

Clear the Microsoft Store cache

1. Press the 'Windows + r' keys and type 'wsreset.exe' (without the quotes)

2. An command prompt window opens and then closes after approximately 10 seconds.

3. The Microsoft Store then opens automatically. Check if it works properly again.

To reset it:

1. Open the settings by pressing the Windows + i keys

2. Go to Apps> Applications and features.

3. Select the Microsoft Store application and then click Advanced Options.

4. Click the Reset button.

5. Confirm the reset by clicking on Reset again.

6. Go back to the Microsoft Store and check if it works properly again.

Run troubleshooter

1. Open Settings again (Windows + i)

2. Go to Update & Security> Troubleshooting.

3. Select Windows Store Applications and then click the Run Troubleshooter button.

4. The utility will launch and check for problems that are preventing the Microsoft Store from functioning properly. If it detects anomalies, follow its recommendations.

5. When the problems are resolved, close the utility.

6. Go back to the Microsoft Store and check if it works properly again.

Reinstall Microsoft Store

1.Open Windows PowerShell as administrator. To do this, right click on the start button and click on 'Windows Shell (admin)'

2. To reinstall the Microsoft Store app, enter the following command (you can copy and paste:

Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register '$ ($ _. InstallLocation) \\ AppXManifest.xml'}

3. Go back to the Microsoft Store and check if it works properly again.

Hi Jesse,

thanks for the input, l'll do that once the update is finished and let you know if the checkings detect something off place, the real test will come once an update for somw of thw games i have installed arrives.

Visual artifacts while in a game could be several things. I would definitely check to make sure your HDMI cable is plugged in securely and not pinched or damaged in any way. Also, make sure that your Xbox has plenty of ventilation.

This may be a hardware issues, but it definitely is not related to your network connection, so you can rule that out completely.

I took a few videos of the issue and since it won’t let me upload a video, here’s a few screenshots of what is happening before it freezes.