Game Pass App on Android Notification problem

Discus and support Game Pass App on Android Notification problem in XBoX Games and Apps to solve the problem; Everytime I opena nd close my Game pass app on my phone (Samsung S20) I get the notifiction "Your childs account has been suspended. Click here to find... Discussion in 'XBoX Games and Apps' started by ChrisAllen_Blade, Jul 22, 2021.

  1. ChrisAllen_Blade
    ChrisAllen_Blade Guest

    Game Pass App on Android Notification problem


    Everytime I opena nd close my Game pass app on my phone (Samsung S20) I get the notifiction "Your childs account has been suspended. Click here to find out how this affects them". This has been going on now for over two months even though my son is 20 and no longer suspended. I have removed him from the family acount, re added him and then removed again. I have also signed out of the app and signed back in again and also deleted the app and reinstalled it.

    Teh message still appears everytime the app starts. I was hoping it would eventaully go away but it hasnt so I though I would try this after not really gettign anywhere with MS support.

    Thanks

    :)
     
    ChrisAllen_Blade, Jul 22, 2021
    #1
  2. zackdalkin Win User

    Game Pass App on Android Notification problem

    What an absolute pain in the butt this is. Absolutely no help available on this matter anywhere on xbox support. I have the exact same problem. Xbox pass works absolutely fine on console will not have it on mobile. No active suspensions. And absolutely no help from xbox on this matter. Shocking
  3. ChrisAllen_Blade Win User

    Game Pass App on Android Notification problem

    Thanks, it is very annoying to be honest.
  4. BojackH85 Win User

    Game Pass App on Android Notification problem

    Yeah same problem here. What's the deal. I did all those steps before even reading this. Can we get an update?
  5. Francia J. Win User

    Game Pass App on Android Notification problem

    Got it. Do you have an Xbox App where we can manage your notification settings from there?
  6. ChrisAllen_Blade Win User

    Game Pass App on Android Notification problem

    I do have those apps and do not receive the notification on those two.
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Game Pass App on Android Notification problem

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