Game pass app and windows store cannot install anything, error 0x80070057

Hi,

The Xbox App isn't a stand alone downloading app like for example, Steam or GoG. The Xbox App is simply a portal to allow you to download Game Pass games. The downloading is actually completed via the Windows Store.

Since Xbox App uses the Windows Store, error code 0x80070057 is actually a Windows 10 error code. There are many guides on the net to potentially fix this error, just google 'Windows error 0x80070057 like this
one

Note: You should not need to install any free applications on any of these sites.
If you do, you do so at your own risk.

Likewise, error code 0x80070005 is also a Windows 10 error often referred to as an 'access denied' error. If you get this error when trying to change where default applications are installed, it typically means there is already a folder on the drive from
a previous PC or Windows installation.

Did you take any of these drives from a previous PC or have you recently re-installed Windows 10 from scratch?

All Windows 10 Applications install to a hidden folder called WindowsApps. On the C:\ drive, WindowsApps is located in a hidden folder in C:\Program Files.
Do not attempt to modify this folder. On other drives the WindowsApps folder will be located in the Root directory. So on say F:\ drive it would be F:\WindowsApps.

Do you already have a WindowsApps folder in your F:\ drive?

Hi,

Pretty much all the error codes PC Game pass flags up are actually Windows errors. The Game Pass app is just an extension of the Windows Store - it doesn't even need to be running once a game is installed.

I asked about storage, as error 0x80070057 relates to low storage. But clearly, this isn't the problem here.

Can you give the advice
I suggested on this forum post a try please?

Thank you. I uninstalled and reinstalled the Xbox App and Windows Store. I did a repair and reset of both apps while signed out. I did the Power Shell reset of the Windows Store.

I checked all updates were installed on my PC.

I also discovered that I cannot play a game that I own. Same error as the game pass games. So it looks like Forza 7 (own) and my Game Pass Games will not launch on PC.

Hi,

Sorry for the delay responding. Error Code 080070005 is an 'access denied' Windows error.

Typically when this error occurs you can't install anything on to a particular drive, I've not heard of a download getting to 90% or 100% then failing with 080070005.

I suspect the error may be down to administration privileges with the Windows user account you're using when downloading the games.

I would try creating a new Windows account, remembering to give it Administration access. Log in on both the Windows Store and the Game Pass app with your account that has Game Pass and try installing a game again.

I have just re-loaded Windows 8.1 on my PC, but now find that I cannot re-install Microsoft Solitaire Collection. It always fails with "couldn't be installed" message with error code 0x80070057.

Is there a fix or alternate action I can take??