Game or App update history

Check if you can find the game in your purchase history and the purchase status is ''completed'', on this link you can check your purchase history.

https://account.microsoft.com/billing/orders/

These steps can help you, give it a try.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

If you don't find the game in your purchase history, it means the purchase was not made on that account.

Hello. For these kind of games on PC, just update them from your download history in the Microsoft Store app. I remember that happening with me for Microsoft Ultimate Word Game and had to update it to fix it.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Check if you can find the game in your purchase history and the purchase status is ''completed'', on this link you can check your purchase history.

https://account.microsoft.com/billing/orders/

These steps can help you, give it a try.
Check for updates on Windows Update, update everything including optional/additional updates.
1. Logout from Xbox app and Microsoft Store app
2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset.
3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.
4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.
5. Restart your PC, log in to both apps and see if that solves the problem.

If you don't find the game in your purchase history, it means the purchase was not made on that account.

it sits under the xbox app under your library.

if your system is no updated then it will be under downloads history in the store app.

Anyone use Xbox app on PC?

All my chat history is gone except from the last few days of chat.

Everything is ok on Xbox app Beta, Phone app and Console.

So how come my chat history is missing on Xbox-app on PC, but everything ok on Xbox-app Beta on PC, Phone-app, Console and Xbox Game Bar? Only Xbox-app is missing chat history. Happened after last update.

I can use Xbox-app Beta until the issue has been solved, but prefer the usual Xbox-app on PC.

Any suggestions would be really appreciated.