Game not visible

Discus and support Game not visible in XBoX Sales and Promo to solve the problem; Hello, I used a redeem code on the computer to receive the game ' Max: the curse of brotherhood. Now the game is visible in my account on the computer... Discussion in 'XBoX Sales and Promo' started by PositiveWalk947, Dec 3, 2017.

  1. PositiveWalk947
    PositiveWalk947 Guest

    Game not visible


    Hello,

    I used a redeem code on the computer to receive the game ' Max: the curse of brotherhood. Now the game is visible in my account on the computer but not on my console. When went wrong? I follow the steps on the note I received.

    Greeting, Senn

    :)
     
    PositiveWalk947, Dec 3, 2017
    #1
  2. HelenStewart-Dunham
    HelenStewart-Dunham Guest
    Not visible

    I installed this game but when I click on it it does not open up. I have a Surface Pro 3 I purchased last week.LLATSNI I
     
    HelenStewart-Dunham, Dec 3, 2017
    #2
  3. Tinyarnie
    Tinyarnie Guest
    Game Sharing not working/visible?

    Cheers bud, will give that a whirl Game not visible ;)
     
    Tinyarnie, Dec 3, 2017
    #3
  4. Mister Beep
    Mister Beep Guest

    Game not visible

    Were you signed into the appropriate account on your PC when you redeemed the code? If you visit the game's store page on your Xbox One console, does it give you the option to download or does it ask to purchase the game? For further assistance with verifying
    if you own specific content, please reach out to our chat support team through our
    Contact Us page.

    Thanks!
     
    Mister Beep, Dec 4, 2017
    #4
  5. Mister Beep Win User

    Game not visible

    Were you signed into the appropriate account on your PC when you redeemed the code? If you visit the game's store page on your Xbox One console, does it give you the option to download or does it ask to purchase the game? For further assistance with verifying
    if you own specific content, please reach out to our chat support team through our
    Contact Us page.

    Thanks!
  6. Smwutches Win User

    Game not visible in owned

    What you bought would have been the console version of the game. That game is not available for PC through Microsoft.
  7. Dorwrath Win User

    Thanks for blatantly lying, 343!

    No, they said it would be a visible rank specifically in Halo Waypoint. That means its not visible in the game itself.

    Secondly they didn't say visible to who as far as we know it will still be visible only to you like they said originally it would be.
  8. The 7407th Win User

    game not visible in my installs

    Could you give more info, such as your app name? If you went on the games page on Xbox, it might link you to the app which should contain your download status
  9. onyxishere Win User

    Game Sharing not working/visible?

    Sorry to hear it. What you'll need to do is set your gamertag as Home on your son's console and have your son set his gamertag as Home on your console. This way you'll both have access to each others content again.
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Game not visible

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