Game not showing up in My games and apps

Discus and support Game not showing up in My games and apps in XBoX Games and Apps to solve the problem; Hello, I recently purchased Destiny: The taken king in the xbox game store. After the purchase it said the game installed but it doesnt show up in my... Discussion in 'XBoX Games and Apps' started by TankedKing Leo, Jul 1, 2016.

  1. Game not showing up in My games and apps


    Hello,

    I recently purchased Destiny: The taken king in the xbox game store. After the purchase it said the game installed but it doesnt show up in my games and apps. I received a email confirming my purchase but the game is not available. I then had microsoft customer
    support call me to try to resolve the issue. They were unable to help and sent me here. So, people of the internets, i come seeking your help...

    :)
     
    TankedKing Leo, Jul 1, 2016
    #1
  2. Xbox child activity report missing data

    Confirmed with my kids, certain apps and games are not showing up, will post a bug report for this.
     
    DIPDIP0TAT0CH1P, Jul 1, 2016
    #2
  3. Charlie1195
    Charlie1195 Guest
    Fable 2 on X1

    Yeah I have the same thing happening as well. Have Fable 2 in my download que but not showing up in My Games and Apps
     
    Charlie1195, Jul 1, 2016
    #3
  4. WinnerBox
    WinnerBox Guest

    Game not showing up in My games and apps

    Hi, just to be sure did you buy the expansion or the bundle that include destiny + the expansion?
     
    WinnerBox, Jul 1, 2016
    #4
  5. WinnerBox
    WinnerBox Guest
    If you bought Destiny: The Taken King it only include the DLC but you will need the base game to play it. If you buy Destiny: The Taken King - Legendary Edition, it will include the base game and the expansion.
     
    WinnerBox, Nov 2, 2018
    #5
  6. WinnerBox Win User

    Game not showing up in My games and apps

    Hi, just to be sure did you buy the expansion or the bundle that include destiny + the expansion?
  7. WinnerBox Win User

    Game not showing up in My games and apps

    If you bought Destiny: The Taken King it only include the DLC but you will need the base game to play it. If you buy Destiny: The Taken King - Legendary Edition, it will include the base game and the expansion.
  8. D3athDestr0y3r Win User

    installed games not showing up in my games and apps

    yes i am on the installed and it is filtered to show all.
  9. Lucas Lauer Win User

    Xbox games not showing up in My games and Apps

    Hello, Bilal. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    You mentioned that you tried to reset the console. Do you mean a factory reset? Settings > System > Console info > Reset this xbox > Reset and keep my games and apps?

    Also, your installed games do not show or the games you purchased but don't installed do not show?

    Waiting for your kind reply.
  10. Njal the Blue Win User

    installed games not showing up in my games and apps

    Try doing a factory reset keeping all games and apps. go to settings>system>console info>reset console
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Game not showing up in My games and apps

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