Game not installing at all

Thanks for keeping us informed.

If the drive does not work with a simple music cd after a power cycle it is probability defective and you should send it in.

You can see if you console is still on warranty and start the repair process here.

Contact microsoft they should help you resolve it

Check this link for a possible solution: https://support.xbox.com/en-US/games/troubleshooting/game-installation-process-stops

Hi Peyton AdamsYT,

sorry to hear. First of all try a power cycle like this:

1. Turn off the Xbox One console by pressing the Xbox button
   on the front of the console for about 10 seconds until it shuts down completely.
   
2. Unplug the console's power cable. Wait 10 seconds.
   Important Be sure to wait 60 seconds. This step resets the power supply.
   
3. Plug the console power cable back in.
4. Press the Xbox button
   on your console to turn on the Xbox One.

If this does not work try if the drive still work with a Music CD!

And please Keep us informed

[quote user="Malacath"]

Try cancelling any installs you have downloading or queued.

Then touch the power button for about 5 seconds until console beeps to shut down.

Once console has finished shutting down and the light on the power brick has turned to orange unplug the console from the mains.

Wait a couple of minutes then plug the console back in, boot up and try again.

[/quote]

if that does not work you can also try resetting you're console by going to settings>system>restore factory defaults

then you will need to reinstall everything