Game missing from windows store library

AdrianZeni · Jul 25, 2021

Hi all - I've looked through a bunch of other forum posts, run powershell, updated windows, etc. and nothing has helped as of yet. About a week or two ago, I completely reset my PC. However, when I went to download Forza Horizon 4 from the windows store, it says that the game is not in my library, however, the Mitsubishi Car Pack (DLC) is still there? I've tried running wsreset.exe and a powershell command, which says that C:/Windows/winstore/appxmanifest.xml is missing, but I'm not really 100% sure what the fix is/if that is the actual problem. Is it a Microsoft server side issue, or do I need to do something else on my computer? Any help would be appreciated.

** I think I chose the right category to put this in, but I'm not sure, as this is my first post.

:)

XBF Mohammed C

If you can't see the game you bought in your library, check your order history to see if it is still on the list!

If it is, try to clear the Microsoft Store cache

Press Windows Key + R to launch Run.
Enter wsreset.exe and hit Enter.
Once the reset process finished, restart your PC and then check if the Windows Store App works as it should.

If it is not on that list, then you will have to contact the support through: Contact us | Xbox Support

MissGeekness

Ok, that's to bad.

You can try to open the store app on a Windows devices (while logged in with the same credentials as the xbox).

In the store click on the 3 dots in the top right corner (next to you're account picture).

In the menu click on "my library"

This will give you a list of both downloaded Windows apps and Digital Xbox purchases.

Maybe you will find the missing games in there.

Once you've found the names of the missing games just try to redownload them in the xbox store.

This will take some time to figure out which games are missing, but hopefully it will work.

StuartATrueRed

Yeah, Taptiles for Windows 8/8.1 has been removed from the store. If you already own the game, then check your library in the Windows 8 store, you might still be able to download it from there.

DianSumiskum

I have the same issues here! I looked around for solutions and it seems I am not the only one who is having this problem. Updated my win 11 and all the apps from windows store, all of the sudden 2 of my recently installed games are gone missing on my Xbox App. I had, Age of Empires IV (Still can access from Xbox app library), Microsoft FLight Sim 2020 (Still can Access from Xbox app library), Mount & Blade 2 Banner Lord (Missing from Xbox App), Redfall (missing from xbox app).

Those two app I had to run it from microsoft store, or run it form windows start icon.

I do know this is a microsoft thing, as when I saw the redfall banner on Xbox app, it says "See in Microsoft Store"

This is dysfunctional!!! I can ran some app without accessing xbox store, while some requires Xbox app (e.g fs 2020, age of empires iv) as they have no separate run icon on the windows start menu!

I also notice that there are 3 topics asking the same question...

SwordofWhedon

The game is not going to run from an SD card. It’s way way too slow. You need to run it from a hard drive.

Windows update is part of the windows store. Click the library tab

Game missing from windows store library