Game literally does not work. ROCKSTAR tech support recommended refund. Was declined refund...

Yes i did. Two agents told me a refund would go through. They have both been declined. I need a better number to reach someone at microsoft.

Hello SuspectBeatle69,

Thank you for keeping us updated. The only way to reach out to an Xbox Support agent is through
the Xbox website. You can either chat with an agent or request a call back from one. No one on the Xbox forums can handle refund requests. We can only advise everyone on how to
request a refund. As stated by XBF Amber M, you would need to respond to the email that you received regarding the refund request in order to dispute the denial. I will go ahead and lock this thread to prevent repetitive answers. Feel free to come back anytime
if you have a question or issue. We will be more than happy to answer any questions and provide solution. Thank you again and have a good day!

I did that. Thats how i got the troubleshooting foxes from rockstar. I did do. They couldnt help me.

Your issue seems very similar to This post about RDR2 and discusses network connectivity
and speed among other things.

Check your network random disconnect solution may assist.

Hi SuspectBeatle69,

Thanks for updating us with your reply, including the screenshots. From the information you've provided, it appears that this seems to be an issue connecting to the Rockstar game services & Red Dead Online per their end. I recommend opening up a ticket
with Rockstar Games directly so that that they can help you more directly. This seemed to happen back during the Beta for the game as well and people received those exact same error codes, so the frustration you're experiencing is understandable.

Rockstar Games Support

If you'd like to speak to someone at Xbox Support to troubleshoot concerning a connection to Xbox Live servers, you may contact them by requesting a call back or chat via the Xbox Support page: https://support.xbox.com/contact-us.
Please note that the refund team can make a determination and Xbox Support over chat/phone can no longer issue refunds for purchases; however, if you've
been denied a refund, you may reply directly to the email you received for denial to further dispute the determination. Sadly, we here on the forums can not directly assist in billing or refunds directly as we lack the proper tools necessary to do so.

I hope that this helps a bit more.