Game isn't Downloading it says it's Moving?

TheSootman Grunter · Mar 10, 2023

I was moving the 3 games I have downloaded on to another Internal HDD one at a time because the HDD started to have issues. 2 games moved over fine but the 3rd, Warhammer 40K : Darktide, got to 100% and then disappeared from my installed games list with no errors. So I tried downloading again after resetting my PC and the game said it was moving and not downloading. So I let it run it's course and it is moving a very slowly at 1 to 2 MB/s and when it gets to 99% it fails the move and the game disappears from my installed games list. I shutdown my PC and remove the faulty HDD, restart and try to download the game again with no success, same problem. Instead of saying downloading it is again saying moving even thought the old HDD is not in the machine and now it's moving at a speed of 600KB/s to 1.1MB/s!

Again it fails to complete and disappears from my installed lists, in the app and through Windows settings. There is no evidence of it anywhere on the only 2 hard drives I have in my PC. As I said before the other 2 games moved perfectly and very quickly but Darktide wont even download. Every time it fails it just disappears with no error codes at all. I tried the update trouble-shooter for Windows Apps and said in an other post but it doesn't detect anything.

:)

Kathy A.

Good day!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).

Thank you for your understanding.

Respectfully,

Microsoft Moderator

Kathy A.

Hello TheSootman Grunter,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to move the location of your games to a new drive. Let us check on this together and sort this out in timely manner.

Do you mind completing the suggested troubleshooting under Installation from this link and see if the installation will still display as moving?

Link - Troubleshoot issues with the Xbox app for Windows | Xbox Support

Should you wish to set a desired location of your newly installed games from Xbox app, please follow the steps below:

Go to PC Settings and select System.
At the left side, please select Storage and scroll down on the options on the right side.
Look for Change where new content is saved. This will take you to a selection of drive and on the Change the New apps will save to - please select Drive E.
Launch Xbox app and go to settings.
Look for general and under Game Install Option, please select Drive D.
Then, no need to change folder, as this will default to D:\XboxGames. Should you wish to rename XboxGames, you may select Change Folder.

We look forward to your response.

Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.

Sincerely,

Xbox Forum Moderator

Microsoft Community

Morph Phoenix

Rumours :/

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Let's say they are true, it's not that I wouldn't want to buy it, it just wouldn't be worth me buying.

Unless I'm am wrong about no disc drive = download only games.

I have a monthy limit on my broadband, downloading games won't work for me. I moved to Ireland two years ago, the net where I am isn't the best.

xXMcWalrusXx

It isn't in there, is it possible this has something to do with it moving from a download to a disc?

ngocphi

It's not really a promotion. Issue or an download

I'd say contact the game forums for that specific game

I don't want to say delete the game because the season pass isn't a separate download

Game isn't Downloading it says it's Moving?