Game is not working anymore

Discus and support Game is not working anymore in XBoX Games and Apps to solve the problem; So I bought the game sometime ago and it was working fine. I did not use the game for sometime and when I did, after the update, it does not work... Discussion in 'XBoX Games and Apps' started by Badry080, Sep 1, 2017.

  1. Badry080
    Badry080 Guest

    Game is not working anymore


    So I bought the game sometime ago and it was working fine. I did not use the game for sometime and when I did, after the update, it does not work anymore. At first it automatically crashed after the logo of the game, but now it sticks
    at the logo once I open the game and does not start at all. tried uninstalling reinstalling but no use.

    help please

    :)
     
    Badry080, Sep 1, 2017
    #1
  2. HAZMAT RADIO
    HAZMAT RADIO Guest
    Gold is not working anymore

    Most likely there's an issue with the system trying to process the charge on the credit card on your account.

    You'll want to talk with Xbox Support on this issue.

    You can contact Xbox Support here -
    https://support.xbox.com/en-US/contact-us

    If you're in the states you can call them at 800-469-9269
     
    HAZMAT RADIO, Sep 1, 2017
    #2
  3. SLAT3Rz
    SLAT3Rz Guest
    Gold is not working anymore

    thank you!!!
     
    SLAT3Rz, Sep 1, 2017
    #3
  4. His Demon Queen Win User

    Games not working anymore

    As stated, as long as you're signed into the profile that purchased the games, you'll be able to download them. If you were playing games that you got through Games with Gold, you won't be able to play them without an Xbox Live Gold subscription.
  5. ThisGameIsSucky Win User

    Games not working anymore

    You're gonna want to be on the account that had purchased the game. If you made a new account and don't have the login for the other one, then you simply can't get those games back and it would also sound like they are way out of their refund timeframe.

    You may need gold for some titles as some titles are online only, its often times that those games that are really multiplayer heavy are.

    If you can't figure it out or don't have access to anything and you have gold/are on the right account contact customer support, they're the professionals.
  6. Smwutches Win User

    Games not working anymore

    As long as you're signed into the same account you used on the One, anything you purchased will show as Ready to Install in your Games and Apps and you would redownload them there.
  7. Doomed Saint Win User

    Game DVR not working anymore

    I've been having this problem since the last update, it's not a huge issue but it would be nice if microsoft announced something about it
  8. Mister Cizl Win User

    Specific games not working anymore

    Hey Smokin5tyle90! If you go to the game's page in the store while the disc is in do you see an option to play? If possible, post up some screenshots of what you're seeing so we can take a look. Thanks!
Thema:

Game is not working anymore

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