Game had false promises and I'm a bit upset

Discus and support Game had false promises and I'm a bit upset in XBoX on Consoles to solve the problem; Hi i purchased the fortnite standard founders pack back in September and im a bit annoyed as the game was not as described. It stated in the... Discussion in 'XBoX on Consoles' started by Austiiii, Nov 12, 2018.

  1. Austiiii
    Austiiii Guest

    Game had false promises and I'm a bit upset


    Hi i purchased the fortnite standard founders pack back in September and im a bit annoyed as the game was not as described. It stated in the description that the game would be free by 2018s end so i thought i would be able to get a small headstart on my
    friends, this however was changed to 2019 and the game is not going to be finished until then aswell. The game is very buggy and sometimes crashes and just isnt very enjoyable with the extended amount of time it takes for the developers to get something completed.
    And the worst thing is that people are accessing the mode i paid for for free which makes me quite upset and angry that they are able to play something that i bought by glitching in. Is there any possible way in which i would be able to get a refund as this
    game was not like it was described to be and was a bit of a dissapointment.

    :)
     
    Austiiii, Nov 12, 2018
    #1
  2. Xbox didn't help with my false ban.

    I am upset to have been falsely banned and not have it removed I am thinking of switching to PS4 now because at least they can help with problems unlike xbox I either should get unbanned because ll 69xDirty ll should get banned not me he attacked me And
    my friend. I explained that he shouldn't be complaining because my friend was lagging and had died and we lost the game he had 4 kills and ll 69xDirty ll had 0 kills and more deaths and then he got me False banned but Xbox never fixed it and nowe I'm upset
    they "Can't " fix it but IT'S A FALSE BAN. Seriously xbox fix it I'm not kidding if you don't I'm done with this company if you don't fix my false ban I'm leaving xbox and going to PS4.
     
    JuicedFuture94, Nov 12, 2018
    #2
  3. SgtGunner
    SgtGunner Guest
    Target day 1 edition XB1 orders delayed

    You will get a whole bunch of "I'm sorry." and "I apologize." and they won't hang up on you, but they won't do anything for you either. Then they'll make you a false promise, you'll have no choice but to accept the false promise. Then you'll finally have
    to hang up and they did their job and got you off the phone...
     
    SgtGunner, Nov 12, 2018
    #3
  4. RandyAU93
    RandyAU93 Guest

    Game had false promises and I'm a bit upset

    You're free to
    request a refund
    through Microsoft. If you meet the conditions for a refund, one will be granted. The primary conditions are that you have to have made the purchase within the last 14 days and played for no more than two (2) hours.
     
    RandyAU93, Nov 12, 2018
    #4
  5. Smwutches
    Smwutches Guest
    Since it would be out of the normal refund policy, you would have to try contacting support and speak to billing to see if that is something they could do. Contact Us | Xbox Support
     
    Smwutches, Nov 12, 2018
    #5
  6. You purchased the game knowing it is in early access. No where in the games advertising material does it state it will be F2P in 2018.

    Fortnite Marketplace Listing


    Game had false promises and I'm a bit upset [​IMG]
     
    The Viral Cyrix, Nov 12, 2018
    #6
  7. XBF Lance J
    XBF Lance J Guest
    Hey Austiii,

    Sorry to hear about your experience with Fortnite. If you wish to return it, we suggest you visit our

    Refund Request
    site. You will be asked to provide some information on the order which will be sent to a refund specialist.
     
    XBF Lance J, Nov 6, 2018
    #7
  8. The Viral Cyrix Win User

    Game had false promises and I'm a bit upset

    You purchased the game knowing it is in early access. No where in the games advertising material does it state it will be F2P in 2018.

    Fortnite Marketplace Listing


    [​IMG]
  9. RandyAU93 Win User

    Game had false promises and I'm a bit upset

    You're free to
    request a refund
    through Microsoft. If you meet the conditions for a refund, one will be granted. The primary conditions are that you have to have made the purchase within the last 14 days and played for no more than two (2) hours.
  10. XBF Lance J Win User

    Game had false promises and I'm a bit upset

    Hey Austiii,

    Sorry to hear about your experience with Fortnite. If you wish to return it, we suggest you visit our

    Refund Request
    site. You will be asked to provide some information on the order which will be sent to a refund specialist.
  11. Smwutches Win User

    Game had false promises and I'm a bit upset

    Since it would be out of the normal refund policy, you would have to try contacting support and speak to billing to see if that is something they could do. http://support.xbox.com/contact-us
  12. SgtGunner Win User

    Target day 1 edition XB1 orders delayed

    You will get a whole bunch of "I'm sorry." and "I apologize." and they won't hang up on you, but they won't do anything for you either. Then they'll make you a false promise, you'll have no choice but to accept the false promise. Then you'll finally have
    to hang up and they did their job and got you off the phone...
Thema:

Game had false promises and I'm a bit upset

Loading...
  1. Game had false promises and I'm a bit upset - Similar Threads - Game false promises

  2. Recent game cover art update is beautiful!

    in XboX Insiders
    Recent game cover art update is beautiful!: It looks premium & fresh, long overdue but so welcome. Good job to those who worked on the changes. It would be amazing if we could use our game version art as the covers in a future update...
  3. XBOX Summer Game Fest Show Dynamic Background

    in XboX Insiders
    XBOX Summer Game Fest Show Dynamic Background: Guys, Not sure who sees this, but can we please have the showcase background as a dynamic background on consoles?! I cannot seem to add images, but its the main XBOX Logo with all the particles...
  4. "welcome to game pass" email, WITHOUT PURCHASE, doesn't show subscription in microsoft account

    in XboX Insiders
    "welcome to game pass" email, WITHOUT PURCHASE, doesn't show subscription in microsoft account: hey yall, basically, my mom got an email from " xbox@e.xbox.com " (which i googled and it said thats a legit email they use) saying "welcome to xbox game pass" and "game pass is now yours". she...
  5. Bought a game on Xbox One but cannot play it and I have game pass essential

    in XboX Insiders
    Bought a game on Xbox One but cannot play it and I have game pass essential: I bought Escape the backrooms on my Xbox One but it has the circle with a line through it once I click on it. Is there anyway for me to play this game or no? submitted by /u/Loud_Boysenberry_914...
  6. June 5, 2026 - PC Gaming Preview - Xbox PC App [2606.1001.27.0]

    in XboX Insiders
    June 5, 2026 - PC Gaming Preview - Xbox PC App [2606.1001.27.0]: Hey XBOX Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: June 5, 2026 - PC...
  7. June 3, 2026 - PC Gaming Preview - Xbox PC App [2606.1001.22.0] & Game Bar for Windows...

    in XboX Insiders
    June 3, 2026 - PC Gaming Preview - Xbox PC App [2606.1001.22.0] & Game Bar for Windows...: Hey XBOX Insiders! A new version of the Xbox PC App on Windows has been released for users enrolled in the PC Gaming Preview. Check the release notes linked below to learn more: June 3, 2026 - PC...
  8. PC - Game Bar party chat is super laggy and unresponsive. Random disconnects. Any...

    in XboX Insiders
    PC - Game Bar party chat is super laggy and unresponsive. Random disconnects. Any...: As the title says. When I am invited to a party, it will take about 2 or more minutes for it to actually load the party window, then another minute to show anyone's names in the party. When I...
  9. Hello i have been falsely device banned for a game of eafc 24 where the person i was played...

    in XBoX Accessibility
    Hello i have been falsely device banned for a game of eafc 24 where the person i was played...: I have been falsely device banned for playing a game of eafc 24 on a fresh account for alleged trolling however this is false and i would like to get this resolved...
  10. xbox series x advertises as a 4k 120hz console but barely any games can run that "false...

    in XBoX Games and Apps
    xbox series x advertises as a 4k 120hz console but barely any games can run that "false...: very sad to see that we are being lied to about the performance of the so called next gen consoles microsoft needs to do a better job with game developers to make sure a game is a solid 120fps and...