Game Gifting Doesn't work

ASuffocatingJew · Dec 28, 2017

Was recently bought a gift from a friend who is overseas (I'm in Australia he's in America)

Found out that i couldn't redeem it as im not in the same region

Now normally i would understand region locking on Redeem codes for standard Purchases

But why are "GIFTS" locked

Not everyone plays with the same people in their country

We don't have the luxury of sending money to eachother or jumping through hoops with Paypal and all the stupid money grabbers

Is there a easier way to gift games to friends or are we never going to be able to play with our mates until we buy it ourselves

:)

HoldDaMayo · Dec 28, 2017

Xbox One - can you buy a game for a friend?

Microsoft, please implement a gifting system for games... Steam has it and it works FANTASTIC!!

brandiesel1 · Dec 28, 2017

What should I do?

I wouldn’t share my gold unless it was with someone in my house, like my kids. You should gift him gold. The link below says game gifting but it also works for Live and Gamepass.

Give the Gift of Games this Holiday! - Xbox Wire

Smwutches · Dec 28, 2017

The only other way would be to buy a code or disc that will work in the US through a different online retailer.

Smwutches

The only other way would be to buy a code or disc that will work in the US through a different online retailer.

Raderz

Contact surport they will be able to tell you whether code is valid or not

Alexandru Solomon1

The billing number for refund it is my game that I've purchased. Where do I find the order number for the gift to select for refund?

1397612278 this is the billing number order for the gift

8337535769 this is the billing number order for my game purchased and I my refund reqeust I see only this number

Darhyl Amizola

Hi Alexandru! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Xbox gift codes.

Based on the description you provided, it is possible that your friend's region is different from the Xbox gift code region.

In order to redeem an Xbox gift card, the Xbox account region, payment method, and Xbox code regions must be matched.

In this case, the only option is to try and request a refund for the gift card as long as it has not been redeemed yet and purchased within 14 days. You can request a refund by signing your account and follow the instructions through this link:

https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

WalkingMoney06

Keep trying for a few more days. If that foesnt work I would recommend contacting microsoft support or see if you could take the catd back to where you purchased it, to refund it or swap the card out for a new one.

Game Gifting Doesn't work