Game freezes when I sign into my profile

Discus and support Game freezes when I sign into my profile in XBoX on Consoles to solve the problem; I was playing Assassin's Creed 4 Freedom Cry dlc today and I ended up getting the Firepower achievement for killing 5 guards with one blunderbuss shot,... Discussion in 'XBoX on Consoles' started by chaosdpunk7193, Jan 1, 2014.

  1. Game freezes when I sign into my profile


    I was playing Assassin's Creed 4 Freedom Cry dlc today and I ended up getting the Firepower achievement for killing 5 guards with one blunderbuss shot, the cheevo popped and my console froze, I rebooted the system and continued to play with no further
    interruptions or freezes, however when I completed the dlc and I had achieved 100% synchronization and the credits began to roll I wondered why no achievements were coming up, for completing all mission, doing a certain objective on the final mission, and
    finally for achieving 100% synchronization in all mission. I completed all of this in my one playthrough that took me about 7 hours.
    Now, as soon as I got back to the game my console froze again. I rebooted it and this time I'd sign into live like normal, but whenever I ran a game it would kick me offline and wouldn't allow me back on live, but returning to the dashboard would
    sign me back in, I took this as my profile being corrupted and deleted my profile and recovered it, now I can't even run a game without my console freezing. I tried to start the game and THEN sign in and as soon as my profile signs in the console freezes again,
    I've deleted and recovered profile several times, I've cleared my cache, and I've uninstalled and re-installed the disc. I don't know what else to do and I would really like my profile and achievements to show up. Help please.

    :)
     
    chaosdpunk7193, Jan 1, 2014
    #1
  2. GerryO'Neill
    GerryO'Neill Guest
    XBox very slow, wont sign in, freezes.

    Same problem here, only happens when I try to sign into live, I removed my hard drive and tried with a usb stick which I downloaded my profile to, then after reboot on trying to sign into live it freezes, formatted the hard drive and re downloaded profile
    to that and on trying to sign into live it freezes also.

    Plays fine if I don't try to sign in
     
    GerryO'Neill, Jan 1, 2014
    #2
  3. BIGJC123
    BIGJC123 Guest
    Profile won't load Dashboard because of Preview Programe

    I had a chat with support and they told me to post here.

    Basically when i try to sign into my account ONLY on the Dashboard my xbox will Black Screen. I can go onto apps and games Sign in and its fine. I can sign into other xbox ones and All fine.

    But when i try to sign into my xbox one with my profile it freezes for about 5 mins then Black screens.

    I have been told that this is a Preview Programe problem and that i should post here. PLEASE HELP.
     
    BIGJC123, Jan 1, 2014
    #3
  4. PalZer0
    PalZer0 Guest

    Game freezes when I sign into my profile

    Hey chaosdpunk7193.

    -

    Could you try this screen freeze solution please?

    support.xbox.com/.../xbox-360-screen-freeze

    -

    If nothing there helps you, barring any other advice (it looks like you've tried most of the normal troubleshooting steps already), your console will most likely need service. You can get a service request set up here.

    https://myservice.xbox.com
     
    PalZer0, Jan 1, 2014
    #4
  5. Hey PalZer0, I tried every solution suggested in the link you gave me and it says I need my console serviced, but I don't understand how that could be the case, only Assassin's Creed 4 freezes when the game loads up, it's only the one game, none of my other
    games give me this issue, how could this warrant the entire console needing serviced?
     
    chaosdpunk7193, Jan 1, 2014
    #5
  6. PalZer0
    PalZer0 Guest
    In that case, you may need to wait for a game update from Ubisoft. I had a similar issue with ilomilo where it would always freeze the console at a certain point in the game.

    -

    You can always reach out to Ubisoft support so that they know there's an issue. They may even be able to help you troubleshoot it further.

    Home - Ubisoft Kundenservice
     
    PalZer0, Jan 1, 2014
    #6
  7. Yeah I submitted a support ticket and earlier I spoke to xbox support, they tried everything and suggested I contact Ubisoft, but they are closed today so I just have to wait I guess.
     
    chaosdpunk7193, Oct 31, 2018
    #7
  8. PalZer0 Win User

    Game freezes when I sign into my profile

    Hey chaosdpunk7193.

    -

    Could you try this screen freeze solution please?

    support.xbox.com/.../xbox-360-screen-freeze

    -

    If nothing there helps you, barring any other advice (it looks like you've tried most of the normal troubleshooting steps already), your console will most likely need service. You can get a service request set up here.

    https://myservice.xbox.com
  9. chaosdpunk7193 Win User

    Game freezes when I sign into my profile

    Hey PalZer0, I tried every solution suggested in the link you gave me and it says I need my console serviced, but I don't understand how that could be the case, only Assassin's Creed 4 freezes when the game loads up, it's only the one game, none of my other
    games give me this issue, how could this warrant the entire console needing serviced?
  10. chaosdpunk7193 Win User

    Game freezes when I sign into my profile

    Yeah I submitted a support ticket and earlier I spoke to xbox support, they tried everything and suggested I contact Ubisoft, but they are closed today so I just have to wait I guess.
  11. PalZer0 Win User

    Game freezes when I sign into my profile

    In that case, you may need to wait for a game update from Ubisoft. I had a similar issue with ilomilo where it would always freeze the console at a certain point in the game.

    -

    You can always reach out to Ubisoft support so that they know there's an issue. They may even be able to help you troubleshoot it further.

    http://support.ubi.com
  12. Crenitic Win User

    cant play gears of war 2 on my profile

    yea gears 2 is the only game i cannot play and when im not signed in to my profile i can load to the main menu but freezes when im on my profile
Thema:

Game freezes when I sign into my profile

Loading...
  1. Game freezes when I sign into my profile - Similar Threads - Game freezes sign

  2. Microsoft Store Roblox Crashing/Freezing When Joining Game

    in XBoX Games and Apps
    Microsoft Store Roblox Crashing/Freezing When Joining Game: Hi, I've tried running Microsoft Store Roblox for some kids, but it seems to crash every time I try to run a game? I have already tried updating, resetting, and reinstalling the app. Here is a...
  3. Everytime I load up an EA game it freezes and crashes my Xbox

    in XBoX Games and Apps
    Everytime I load up an EA game it freezes and crashes my Xbox: Every single EA game I play just freezes when playing kicking me back to the Home Screen or just restarts the console, I’ve had the Xbox series X for just over a year now and it’s only started...
  4. Xbox Series X Freezing when trying to play some games

    in XBoX Games and Apps
    Xbox Series X Freezing when trying to play some games: Hi, so my series x freezes every time I try to play the First Descendant demo and Remnant 2. Even if I skip the cutscenes and go straight to gameplay, it always freezes. And yes, I've tried...
  5. Xbox and games freezing/crashing

    in XBoX Games and Apps
    Xbox and games freezing/crashing: I am unable to play any games they either crash or freeze along with my xbox freezing regularly and being unable to do anything i have tried power cycling and clear cache along with other things...
  6. y xbox freezes, is slow in the menus ONLY, not in ANY games!! Microsoft PURPOSELY broke MY XBOX

    in XBoX on Consoles
    y xbox freezes, is slow in the menus ONLY, not in ANY games!! Microsoft PURPOSELY broke MY XBOX: RIGHT!!!!! Hi BIlly Boy ever since your usb update my xbox freezes, is slow in the menus ONLY, not in ANY games!!! You have PURPOSELY broken MY XBOX and OTHERS XBOXS AS SCAM TO MAKE MONEY! Either...
  7. Game was freezing in same spot so I reset the OS and now my game says it's installed but...

    in XBoX Games and Apps
    Game was freezing in same spot so I reset the OS and now my game says it's installed but...: The game is elders scroll V Skyrim anniversary edition. It's been glitching in the same spot lately. So I reset the OS but kept all games and data. The console says my game is installed but when I...
  8. I got starfied game from game pass and it keeps freezing up and I can't do anything on the game

    in XBoX Games and Apps
    I got starfied game from game pass and it keeps freezing up and I can't do anything on the game: I download Starfield from game pass and now it won't let me finish my mission it keeps freezing up everytime i try to play i don't understand it was just working fine and now the one mission I'm...
  9. Why does my xbox1 freeze and kick me out of games

    in XBoX Games and Apps
    Why does my xbox1 freeze and kick me out of games: No man’s sky kicks me back main Xbox screen f6f88005-dd27-4c94-81f8-07cbf0264584
  10. I’m having a issue while gaming the screen will freeze for 10-20 seconds and then go to a...

    in XBoX on Consoles
    I’m having a issue while gaming the screen will freeze for 10-20 seconds and then go to a...: I’m having a issue while gaming the screen will freeze for 10-20 seconds and then go to a white static screen any idea what to do I’ve tried a hdmi cable restarting the Xbox and uninstalling and...