Game download keeps pausing. Double NAT detected. Help!

Discus and support Game download keeps pausing. Double NAT detected. Help! in XBoX Games and Apps to solve the problem; Hi everyone I have purchased Assassin's Creed: Odyssey, but when downloading it keeps pausing immediately. I went through the standard procedures I... Discussion in 'XBoX Games and Apps' started by stakvoryan, Dec 23, 2021.

  1. stakvoryan
    stakvoryan Guest

    Game download keeps pausing. Double NAT detected. Help!


    Hi everyone

    I have purchased Assassin's Creed: Odyssey, but when downloading it keeps pausing immediately. I went through the standard procedures I found online to resolve this but no luck. I got on the phone with tech support and when they had me check the network settings a double NAT was detected but they were cut off before I could learn how to fix this. I am very uneducated on computers and modems. Any suggestions?

    :)
     
    stakvoryan, Dec 23, 2021
    #1
  2. Francia J. Win User

    Game download keeps pausing. Double NAT detected. Help!

    Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly perform an extended powercycle and reset your network hardware by following the steps below:

    1. Unplug the power cable from the back of the router, modem, or gateway for 5 minutes. If you have a router and a modem, unplug the power cable from both devices.

    2. Press and hold the Xbox button on your console for 10 seconds or until it turns off then wait for 2 minutes before turning it on again.

    3. After 5 minutes, plug the modem or gateway in first, and wait for all the lights to return to their normal state.

    4. If you are using a router, plug in the router and wait for all the lights to return to their normal state.
  3. Chirag_P Win User

    Game download keeps pausing. Double NAT detected. Help!

    Even I have the same issue. The above process doesn't resume the download.
  4. Chirag_P Win User

    Game download keeps pausing. Double NAT detected. Help!

    My question is, can microsoft confirm that it blocks game downloads on double NAT & NAT Type script?

    I tried connecting my mobile Hotspot with NAT open and single NAT, game download resumes. But I cannot use mobile Hotspot to download as it's quite slow.
  5. Just a Volunteer Win User

    My Xbox Series S says that it has a strict, double NAT type and I'm not sure what to do.

  6. XBF Aicha T Win User

    Double NAT

Thema:

Game download keeps pausing. Double NAT detected. Help!

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