game code says TokenNotSupported when trying to redeem my code on the xbox and website

Discus and support game code says TokenNotSupported when trying to redeem my code on the xbox and website in XBoX Sales and Promo to solve the problem; I got a code to a game but when i try to claim it i get TokenNotSupported HKkrfqTvHvoXZj06.0.2.2 why am i seeing this, tried to contact xbox support... Discussion in 'XBoX Sales and Promo' started by GoldDaffodil615, Oct 28, 2016.

  1. GoldDaffodil615
    GoldDaffodil615 Guest

    game code says TokenNotSupported when trying to redeem my code on the xbox and website


    I got a code to a game but when i try to claim it i get TokenNotSupported HKkrfqTvHvoXZj06.0.2.2

    why am i seeing this, tried to contact xbox support to get a better view of this, but they said my code is active and should work i even sent it to my brother who gotten the same error, i was asked to post here.

    :)
     
    GoldDaffodil615, Oct 28, 2016
    #1
  2. LeandroStenland
    LeandroStenland Guest
    Having issue to redeem a code

    When i Type my code to redeem Raiden V it says the following error!!!

    ''Check the instructions that came with your code. You might need to redeem it on a different web page''

    and then I m not being able to redeem it...I tried even changing my console region to japanese...nothing...tried to redeem this code as gift ...nothing...!!!

    TokenNotSupported

    5kJd4MEPzUmnFQBw.0.4.4
     
    LeandroStenland, Oct 28, 2016
    #2
  3. ShowiestMold41
    ShowiestMold41 Guest
    TOKENNOTSUPPORTED ERROR REEDEM CODE

    I can not redeem my code for battlefield 1 because I get this error someone knows. Your help to solve it

    See the instructions included with the code. You may have it on another website.

    TokenNotSupported

    ULNLBZppw0GeiRf2.10.32.16.7

    2017/02/04 - 04:07:16 UTC
     
    ShowiestMold41, Oct 28, 2016
    #3
  4. Mister Mascot
    Mister Mascot Guest

    game code says TokenNotSupported when trying to redeem my code on the xbox and website

    Hey there GoldDaffodil615,

    Sorry to hear about the issue with redeeming the codes. Have you tried the Prepaid Code Troubleshooting guide yet? Sometimes that can help out. Where are you physically
    located currently? Does your account match the region? Is your console also connecting to Xbox Live within that region? Try to redeem the code on xbox.com HERE and let us know if you're also seeing the same error
    message and error code. Please also post the error code here as well.
     
    Mister Mascot, Oct 31, 2016
    #4
  5. Mister Mascot Win User

    game code says TokenNotSupported when trying to redeem my code on the xbox and website

    Hey there GoldDaffodil615,

    Sorry to hear about the issue with redeeming the codes. Have you tried the Prepaid Code Troubleshooting guide yet? Sometimes that can help out. Where are you physically
    located currently? Does your account match the region? Is your console also connecting to Xbox Live within that region? Try to redeem the code on xbox.com HERE and let us know if you're also seeing the same error
    message and error code. Please also post the error code here as well.
  6. LadyKnapicus Win User

    Game pass ultimate

    I have this issue and have tried redeeming on the console and via internet browser. It says check the instructions that came with your code. You might need to redeem it on a different web page. TokenNotSupported.
  7. Danky Dank Win User

    XBOS-3010 Error

    Also, when i try to redeem it on my console, it says my code is not valid, but in the website it's supposed to be
  8. OliverMcClellan1 Win User

    Cant redeem my code for Battlefield V

    I'm having the same problem. Bought an Xbox One X today which came with a Battlefield V download code - but when I try and redeem I get the "TokenNotSupported" error.

    My Xbox location is set to UK and my Xbox Live account is a UK account. I've tried setting the Xbox location to USA but it didn't help.
  9. neoak Win User

    I can't install Soul Calibur 1.

    I am trying to redeem a code I bought from Gamestop.com for this game on Xbox.com and on my Xbox 360. It does not work.

    Website says:

    Check the instructions that came with your code. You might need to redeem it on a different web page.

    Redeem:

    Microsoft 365 Family

    Microsoft 365 Business Apps

    Xbox: Check the instructions you got when you received this code. You might not be eligible to redeem it, or maybe you need to redeem it on another device or service.

    On the 360 it just says: This Code isn't valid. Please enter a valid code.
Thema:

game code says TokenNotSupported when trying to redeem my code on the xbox and website

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