Game-chat never works but party chat does

Hi Chad Spitz,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to fix the issues with game chat on your Xbox. Here are some troubleshooting steps you can try:



1. Check your network connection: Make sure your Xbox is connected to the internet and that your network connection is stable. You can test your network connection by going to Settings > Network > Network settings.



2. Check your privacy settings: Make sure your privacy settings allow for communication with other players. You can check this by going to Settings > Account > Privacy & online safety > Xbox Live privacy > View details & customize > Communication & multiplayer.



3. Check your headset: Make sure your headset is properly connected to your Xbox controller and that the volume is turned up. You can also try using a different headset to see if that resolves the issue.



Hope I helped. We look forward to hearing from you.

Greetings

Microsoft Community Moderator

Hello Chad Spitz,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

I'm having the same problem but with game chat. Party chat work fine but game chat never works

You say party chat is working fine.

Does game chat in other games work? Or is game chat in every game not working?

What particular game does not work with party chat on your account?

Can you check on
https://account.xbox.com/settings if by accident your online and privacy settings were changed to disable voice chat?

For unknown reasons sometimes if you join a party you need to, in the Party Chat menu, hit the start button, select game chat, then select the start button and select party chat... and it works.

Why?

Who knows but at least it does.