Game cancellation due to an microsoft error

It may be due to the credit card that you were able to cancel the purchase or due to unsubscribe but I recommend talking to xbox support why it may be an error

Hi there Matt,

Thanks for reply.I recommend to
contact Customer Support for more assistance with the Microsoft Account. The error
may be happening due to the cancellation of the previous request.

Hope this helps.

Hi Lucas,

Thanks for reaching out to the forums. We understand you have a question on a cancelled game pass subscription. When some subscriptions are cancelled if there already is a pending charge, it will still go through. Especially if it is close to the date. The
only way to get around this would be to
pay off the past due then immediately cancel the subscription.

Thanks,

Brad

Hello BuHTope3,

If you were to get the game pass and then purchase the game if you ever cancelled game pass you will still own the game due to you purchased it. Only time you would lose them for example if you download Forza Horizon 4 then you cancel game pass you will
get error do you own or want to buy the game due to didn't purchase.

So yes you will still be able to play the game without the subscription.

Hope this helps.

Thanks,

Brad

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good afternoon

check if the service is really active, sometimes the service is canceled due to some error.

https://account.microsoft.com/services/

Also see if the account is correct, logged into the microsoft store and the xbox app.