Game add on refund

Discus and support Game add on refund in XBoX Games and Apps to solve the problem; Hello community. A couple of months ago I purchased a couple of games plus a game add on that I've either not played or used. Am I still eligible or... Discussion in 'XBoX Games and Apps' started by Callum Choyce, Jun 9, 2025 at 5:43 PM.

  1. Callum Choyce
    Callum Choyce Guest

    Game add on refund


    Hello community.

    A couple of months ago I purchased a couple of games plus a game add on that I've either not played or used.

    Am I still eligible or able to request a refund for any purchases made past the 14 day period at all?

    Completely understand if not.

    Kind regards

    Callum

    :)
     
    Callum Choyce, Jun 9, 2025 at 5:43 PM
    #1
  2. Daft Badger Win User

    game add on refund?

  3. BusGod Win User

    Refund of game add on

    If it is telling you to pay and you have either paid and downloaded premium, paid separately for second assault or China rising, then the problem mostly likely is you haven't installed them.

    I had the same issue, I paid for premium, went to the store downloaded it and such then did CR and SA. Nothing would work- said I had to pay for the maps to play. Then I realized all I did was download not install. Went back to the game icon clicked on
    addons and installed each one.

    Try it.
  4. Janet_C Win User

    Game add on refund

    Hello!

    Hope you are well. I'll be glad to assist you.

    Unfortunately, it is not possible to request refunds for purchases made so long ago. Refunds can only be requested if your purchase is less than 14 days old.

    I am very sorry.

    Best regards.
  5. damon1142 Win User

    Refund of game add on

    it is the same problems most of the forums have stated on them , it's telling me to pay even on the maps that come with the game . i can get in games on rare occasions and have had my internet provider run tests and everything is good . it does appear it
    works for a select few , but for the most part it has been referred to as a "trainwreck" lol . all i know is i payed for a service they promised , but have yet to deliver for the majority of the battlefield community across most platforms and as i understand
    is a server error on their part .
  6. damon1142 Win User

    Refund of game add on

    yes but i have been in a game twice and it is deff installed. you only have to go on the battlefield 4 forums to see it is not an isolated incident and trying to get anything out of Dice or EA is a nightmare . I feel truly cheated given the amount of money
    i spent on the console and game only to be greeted with a laundry list of problems that was conveniently left out of all the trailers and advertisements .
Thema:

Game add on refund

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