Galactic Civilizations DLC won't work. Error code 0x87e00017

Hi Bingo_dufus! My name is Ricardo an independent advisor ready to help you with this situation!

First please go to the PC settings and on the windows update section check for updates, install all, even the optional ones

After that go to the Microsoft store app and in the library click on get updates

Complete given below directions to RESET and REPAIR the XBOX, the GAME and MICROSOFT STORE apps

Step 1: Open the Settings app. This can be done by clicking its icon in the Start menu or simultaneously pressing Windows logo + I.

Step 2: Click the Apps category icon and then click Apps & features to see all installed apps as well as classic desktop programs.

Step 3: Click on the app that you want to reset to see the Advanced options link. Click on the same (advanced options link).

Step 4: Finally, click the small Reset button. When you click the Reset button, you will find a small dialog box with “This will permanently delete the app’s data on this device, including your preferences and sign-in details.” Click the Reset button in the opened dialog box to reset the app.

Step 5: Once the Reset is done, you will see a check sign next to the Reset button. And restart the Pc

If this doesn't work try this

Open Start, type: powershell

Right click PowerShell

Click Run as administrator

At the command prompt, type the following then hit Enter:

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Exit Powershell then restart.

Tried all that. No change. Still get error code 0x87e00017 at 100% download.

Kathy,

Thank you, I will try the steps again before I call as I was able to get some of them installed. Not sure what was different but thank you for your support.

Kathy,

I have performed the steps. I am.now back to the original error 0x87e00017. Only the dlc is giving this error.

Thank you for your response, Xx Phatryda xX.

As what the Internal Support Team have noticed, this issue is something related with the device or OS. If the updates were made and done please make sure to do the following:

Please create a system restore point and back up personal files.

Kindly go to this link - Download Windows 10.

Under Create Windows 10 installation media, kindly select Download tool now. Next, please select the dropdown below with this phrase -



Read the steps thoroughly and keep in mind the number 5 which you need to select this "Keep personal files and apps" "Keep personal files only". Otherwise, do not continue!

We look forward to your response.

Sincerely,



Xbox Forum Moderator

Microsoft Community