G920 Connection issue after the latest Alpha ring update.

Hi SnoFox,

This has been a known issue for a while now and acknowledged by the Xbox Preview team and were testing a fix for this issue in the Alpha ring back in December. Since then, there has been no updates but based on this

article I'm assuming the issue was resolved in the Alpha ring preview update but doesn't seem to have gone live yet. There could have been some setbacks or the issue re-surfaced.

This was being tested in the Alpha ring, which is the first ring to test preview updates and requires an invitation to join, and has preview updates with the potential to have the most bugs so it's possible it's stalled in the Alpha ring.

My suggestion is to report the issue through the Xbox Insider Hub app, which you can do so by the report a problem option in the power menu after you have the app downloaded.

https://support.xbox.com/xbox-one/console/xbox-insider-hub-report-a-problem

If you join the Insider program, eventually it should get pushed to the other preview rings and you can get the fix in an upcoming preview update before it would go live.

Hi there,

just to be sure, are you participating in the Xbox Insider program?

If so, then be sure to check out
https://www.reddit.com/r/xboxinsiders/ since there was an issue in certain Rings where content didn't show in the Ready to Install section which should be fixed in the latest update (for specific Rings) as mentioned here:

https://news.xbox.com/en-us/2019/06/05/june-5th-new-preview-alpha-ring-1906-update-1906-190603-1940/

wait... so my current os version (latest alpha ring release) caused major issues with my router causing it to reset every time it goes online... it then crashed the router during an update... After several offline resets etc... the console still on same
os bersion... I'm stuck with this os till it goes live even if I remove myself from the program? That's not great... Will Microsoft refund my xbox live sub since I can't utilise it due to their update? Doubt it... meh... cause whenever I restore it's still
the alpha build not public release?

The new update is only out for some Alpha & Alpha skip ahead insiders at the moment.

If you're in the Omega ring then you'll probably be the last ring to get the update before it's released to everyone.

This has supposedly been fixed, along with a bunch of other stuff, in an update that's available for people in the preview program (alpha ring) now.

So, if you're in the alpha ring, check for updates and you should see it there ready to install.

If you're not in the alpha ring, or you're not in the preview program at all, I expect they'll roll out an update with a bunch of fixes in it to the public fairly soon.