Funds from Microsoft account won't sync to Xbox console

Discus and support Funds from Microsoft account won't sync to Xbox console in XBoX Accessibility to solve the problem; Hello, I have bought 2x 10 euro Xbox gift cards, I have redeemed them through my Microsoft account and they show up in my account. But I waited for a... Discussion in 'XBoX Accessibility' started by NuegosRancheros, Feb 8, 2022.

  1. Funds from Microsoft account won't sync to Xbox console


    Hello, I have bought 2x 10 euro Xbox gift cards, I have redeemed them through my Microsoft account and they show up in my account. But I waited for a bit and they didn't show on my Xbox 360. I tried power cycling, and even removing my account in and out of the Xbox, nothing happened. Does anyone have any suggestions?

    Thank you.

    :)
     
    NuegosRancheros, Feb 8, 2022
    #1
  2. Francia J. Win User

    Funds from Microsoft account won't sync to Xbox console

    Hi NuegosRancheros, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

    Kindly clear the cache on your Xbox 360 by following the steps below:

    1. Press the Guide button on your controller, go to Settings, and select System Settings.

    2. Select Storage.

    3. Highlight but don’t select a storage device, and then press the Y button  on your controller for Device Options.

    Note It doesn't matter which storage device you choose. This clears the cache for all storage devices.

    4. On the Device Options screen, select Clear System Cache.

    5. When prompted to confirm storage device maintenance, select Yes.

    Also, make sure that the currency is for your region for you to see it on your end.
  3. ngocphi Win User

    Funds from Microsoft account won't sync to Xbox console

    Did you get it from the same region as your account ?

    For example France France not France German?

    Yes it matters as xbox regions are be country

    Not economic blocks

    You can check which region they are in at account.microsoft.com

    Now to use them you would to migrate to their region but with xbox 360 regions your account region MUST match your physical region so choosing q region you don't live in doesn't work and using the region migration tool isn't recommended for regions you don't live in
  4. WPAK Win User

    Funds on Microsoft account will not sync to Xbox console

  5. NuegosRancheros Win User

    Funds on Microsoft account will not sync to Xbox console

    Yes, my gift card I bought is from my same country and region that I live in. The only problem is that when I redeemed it to my Microsoft account, it shows up on there. But it won't show up on my Xbox 360 console dashboard and I can only purchase my game add-on from the console (it somehow won't work on the online Xbox store website). So yeah, I need it to sync to my Xbox.
  6. ngocphi Win User

    Funds on Microsoft account will not sync to Xbox console

    When we mean region we mean your actual location

    So if you live in France bit you buy British or German Euros

    It won't work it has to be France euros

    Account regions aren't by economic block

    It's by countries

    Just because Euros is used by multiple countries you still need to have the right region

    You can check account.microsoft.com to see which region the euros are from
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Funds from Microsoft account won't sync to Xbox console

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