Funds expired a day early.

Discus and support Funds expired a day early. in XBoX Games and Apps to solve the problem; Had a chat with a rep and was told to post here to fix it. I have received and email stating that my promotional xbox balance would be expiring. Said... Discussion in 'XBoX Games and Apps' started by Apilots, May 4, 2014.

  1. Apilots
    Apilots Guest

    Funds expired a day early.


    Had a chat with a rep and was told to post here to fix it. I have received and email stating that my promotional xbox balance would be expiring. Said that today would be my last day to use it. Logged on today to spend it and saw nothing but 0's. Thanks
    for any help.

    :)
     
    Apilots, May 4, 2014
    #1
  2. MeridianWolf
    MeridianWolf Guest
    xbox live gold expired a day early

    so my live was set to expire on the 16th (today) ..but it expired yesterday for some reason.

    is this normal? (first time being silver in over a decade)

    got a message that it was set to expire on the 16th, but went to play last night and found it already expired.

    i would understand if it was like 9:00 PST (midnight in the east) but it was only like 7PM PST

    the message i got even says it expired on the 16th (the message i got last night.. the 15th)

    not a big deal, 1 day.. but what gives? kinda bummed i missed queuing the new GWG
     
    MeridianWolf, May 4, 2014
    #2
  3. Billward267
    Billward267 Guest
    Family Pack Expired Day Early

    The Xbox One family support is different than the family pack we had on our Xbox 360. It is good for only one console. I have four Xbox 360 consoles with the family pack. My entire family can be online at the same time. I don't think this is possible
    with a single Xbox One and their family support.
     
    Billward267, May 4, 2014
    #3
  4. maxen
    maxen Guest

    Funds expired a day early.

    You would need to speak with Phone Support (specifically Billing) about this, as there's unfortunately nothing anyone here on the forums would be able to do in that case, we don't have access to the necessary tools to look into your account - only they would
    have that.

    support.xbox.com/contact-us
     
    maxen, May 5, 2014
    #4
  5. maxen Win User

    Funds expired a day early.

    You would need to speak with Phone Support (specifically Billing) about this, as there's unfortunately nothing anyone here on the forums would be able to do in that case, we don't have access to the necessary tools to look into your account - only they would
    have that.

    support.xbox.com/contact-us
  6. Smwutches Win User

    My $25 gift I purchased with Microsoft points isn't on my account anymore.

    Funds from the Rewards program expire after 90 days. Once they expire, there's no way to get it back.
  7. Smwutches Win User

    Missing funds from Redeeming a $25 Microsoft card

    How long ago did you redeem the funds? Funds from the Rewards program expire after 90 days.
  8. Smwutches Win User

    Does the Microsoft Store gift card have an expiration date?

    The funds are directly deposited into your account when you redeem the cards and the funds expire 90 days after redeeming them.
  9. PaperParrot4946 Win User

    Does the Microsoft Store gift card have an expiration date?

    The funds are directly deposited into your account when you redeem the cards and the funds expire 90 days after redeeming them.
    Thanks, Smwutches!
Thema:

Funds expired a day early.

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