FSIM problem

Hi Jessre

Thank you for your email.

Yes I did enter the serial number when I installed the first time but if I go onto the Microsoft Account I can't see any record of it.

Regards,

Dave

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Just to be sure, did you already enter the serial number when you installed the game the first time? If yes, then it should already be activated on your account.

I have the same problem........I don't know why.

IS there a competent person at MS ?

What is the solution ? In the store I check the download and nothings about FSim is appearing...so no update...IS it related to my account ?

this is really a bad support that we have...

Thanks, so I tried that and to no avail. I think I have got it working now but need to do some testing. What I've done:

• Copied the FSIM folder
  
• Popped the FS2020 Disc 1 in and started the install exe, this then opened the MS Store where I chose to re-install
  
• I let it do the first part of the install but cancelled when it wanted to install c200Gb
  
• Rebooted and opened FS, this time it opened without error and stated there was a mandatory update of 500Mb
  
• Did this and all seems to be okay
  
• The Sim still shows my flying hrs
  

Need to do some testing later this week to see if it has saved all my previous config, then I'll delete the copied FSIM folder.

These sort of outages do occur from time to time on both XBL and PSN. Good luck with the 3 months of free gold. i'm sure we will all be credited for lost time if it's a major outage.