Frustrated Parent-How do I ?

Hi Chadrice,

Thanks for coming to the forums with your question. There is no way to transfer content from one account to another. You can however change the

primary emails on the accounts. *Note-if the email is a Microsoft domain email like outlook, live, Hotmail do not remove from the account totally. Leave on the account as a secondary email.

If you do decide to change emails it will be a lengthy process as there will be a security wait time of 30 days for each account also.

Thanks,

Brad

Hi there,

I'm afraid it's not possible to make the account a Child account, but for Fortnite there might be a different option, which will at least let your son keep the Fortnite specific purchases and profile (since these are connected to the Epic account). It will
require a different Xbox Live Account (and Microsoft Account) so achievements will be none, purchases regarding other games won't be present etc etc and a different Gamertag.

See this link for more information and suggestion on the steps:
https://www.epicgames.com/fortnite/forums/battle-royale/strats-tactics/609407-change-gamertag-xbox-live

I myself don't have Fortnite or have tried these steps, so be sure to double check just to be sure.

Hello Chadrice,

Changing the primary email would basically change the email you sign in with. So for example if the email on your account was used for personal also. This would move it to another account. That way you would be able to use an account without your son using
it at the same time. If the option the other ambassadors gave to change the gamertag use that as it is simpler.

Thanks,

Brad

If I cannot change the account, can I at least restrict usage times under the Adult account? It's either that or he loses everything purchased and obtained

Thanks for the reply. What would changing the primary email do to the access?

Sounds like I just need to force him to login to the child account and start over with obtaining things. Would solve a lot of time and frustration in the house.