from 10 days .. i can`t purchase games ... anyone have this problem ?

Discus and support from 10 days .. i can`t purchase games ... anyone have this problem ? in XBoX Games and Apps to solve the problem; i can`t purchase anything from xbox site im use my credit card and all billing correct and im contact my bank and allright im try usa store but... Discussion in 'XBoX Games and Apps' started by SterileBus2381, Nov 13, 2014.

  1. from 10 days .. i can`t purchase games ... anyone have this problem ?


    i can`t purchase anything from xbox site

    im use my credit card and all billing correct and im contact my bank and allright

    im try usa store but never working

    anyone have this problem ?

    this is the error code

    Use a different way to pay

    Your purchase can't be completed with this payment option. Try a different or new way to pay.

    PBR9002

    1f98f30f-ef5b-49bf-9de2-e45ce3f12630

    2014/11/14 - 08:42:41 UTC

    :)
     
    SterileBus2381, Nov 13, 2014
    #1
  2. Roma Egypt
    Roma Egypt Guest
    ANYONE HAVE THIS BIG PROBLEM ???

    I CAN`T PURCHASE DIGITAL GAMES FROM XBOX SITE

    ALWAYS GET ( TRY DIFFERENT WAY TO PAY ) AND ERROR CODE PBR9002

    MY INFO. IS CORRECT AND MY CREDIT CARD ALSO

    I USE MY FATHER CARD AND GET THIS PROBLEM ALSO

    THIS PROBLEM FROM 10 DAYES

    ANYONE HAVE THIS PROBLEM

    PLEASE DO NOT TELL ME CHECK THE BILLING INFO. COZ IS CORRECT
     
    Roma Egypt, Nov 13, 2014
    #2
  3. Svidur7
    Svidur7 Guest
    Gamepass 12 months Forza Codes

    The purchase went ok since I receive the 12 months game pass extension and I was charged in my credit card.

    The issue is I bought it to get those games to use in my holidays. It was not advertised that it could take up to 7 days or 10 days or 7 working days or 10 working days.

    After 10 working days since my purchase I will not be on vacations anymore.

    This is not serious to have the buyers waiting until 7 days then 10 days then 7 working days then 10 working days. Then you are going to say: you can recieve the code up to 30 days from the purchase and I have to keep waiting?
     
    Svidur7, Nov 13, 2014
    #3
  4. from 10 days .. i can`t purchase games ... anyone have this problem ?

    A lot of people are having this problem...

    Either MS has put a block on this or something is wrong, either way MS has not responded to anyone's post...
     
    Spitfire Spud, Nov 13, 2014
    #4
  5. hey MS .. WE WANT PAY FOR YOU

    PLEASE RESOLVE THIS ISSUE
     
    SterileBus2381, Nov 13, 2014
    #5
  6. unsorted guy
    unsorted guy Guest
    if you are buying a game with a currency that is not your local currency. That was the reason Ive got it.
     
    unsorted guy, Nov 14, 2014
    #6
  7. This error suggests there may be a problem with the region of your live account.

    Please look at the bottom of this screen on a PC....in the black bar, is the region listed correct for your location?

    If yes, let me ask something as my concern is that this post mentions trying to buy things that are available for other regions.

    If you’re moving to another country or region, you might have to change the region associated with your Xbox Live account. You can do this by going to the Account migration page (sign-in required). When you change the region of your Xbox Live account, some
    things are unaffected, like your profile. Other things are potentially affected, such as:

    Memberships and subscriptions

    Licensed digital content (like games, video, and music) that you’ve already bought

    Services you get through your Xbox console

    Funds in your Microsoft Account

    Note If certain conditions apply, you might be prevented from changing your account’s region.

    additional info: support.xbox.com/.../change-region

    You won’t be able to change your region if any of the following conditions apply:

    - You changed regions within the last three months.

    - Your account is currently suspended (for example, if the credit card on one of your memberships has expired).

    - You have an Xbox 360 Entertainment For All contract.

    - You are a minor (as defined by applicable law) in your current region and will not be a minor in the region that you want to change to.

    - You are currently not a minor (as defined by applicable law) in your current region and will become a minor in the region that you want to change to

    -----------------------------------------------------

    Content you’ve already bought

    Before you move your account, make sure that you’ve downloaded any avatar items, games, game add-ons, and video content that you’ve bought. No digital content is guaranteed to work after the migration, and there are no refunds if items stop working because
    you change your account region.

    Content you’ve bought may continue to work on any Xbox 360 device if the content has a valid license. If that content gets deleted or you change consoles, you may be able to redownload the content and reacquire a license for it in the new region, but some
    content (mostly video content) is only allowed in certain countries and regions. This content may be blocked in your new region because of licensing or regional restrictions-

    ------------------------------------------------------

    Funds in your Microsoft Account

    The funds in your Microsoft account will not move with you, so be sure to spend your money before you change your account location
     
    NewBlacksmurf, Nov 14, 2014
    #7
  8. RicTucker
    RicTucker Guest

    from 10 days .. i can`t purchase games ... anyone have this problem ?

    NewBlackSmurf, could you please stop giving these answers & just tell us if MS has changed the store to region locked. We're all having the same issues & we're all trying to dl from the US store from another region....
     
    RicTucker, Nov 14, 2014
    #8
  9. I'm only providing the information that is found on the support pages.

    Unfortunately I am not an employee of Microsoft so I would not be privy to any of that information but I do believe that there have been some odd things happening on Xbox.com and that may explain why certain people have had their regions changed by accident
    if they login Xbox.com
     
    NewBlacksmurf, Nov 1, 2018
    #9
  10. RicTucker Win User

    from 10 days .. i can`t purchase games ... anyone have this problem ?

    NewBlackSmurf, could you please stop giving these answers & just tell us if MS has changed the store to region locked. We're all having the same issues & we're all trying to dl from the US store from another region....
  11. unsorted guy Win User

    from 10 days .. i can`t purchase games ... anyone have this problem ?

    if you are buying a game with a currency that is not your local currency. That was the reason Ive got it.
  12. Spitfire Spud Win User

    from 10 days .. i can`t purchase games ... anyone have this problem ?

    A lot of people are having this problem...

    Either MS has put a block on this or something is wrong, either way MS has not responded to anyone's post...
  13. SterileBus2381 Win User

    from 10 days .. i can`t purchase games ... anyone have this problem ?

    hey MS .. WE WANT PAY FOR YOU

    PLEASE RESOLVE THIS ISSUE
  14. NewBlacksmurf Win User

    from 10 days .. i can`t purchase games ... anyone have this problem ?

    This error suggests there may be a problem with the region of your live account.

    Please look at the bottom of this screen on a PC....in the black bar, is the region listed correct for your location?

    If yes, let me ask something as my concern is that this post mentions trying to buy things that are available for other regions.

    If you’re moving to another country or region, you might have to change the region associated with your Xbox Live account. You can do this by going to the Account migration page (sign-in required). When you change the region of your Xbox Live account, some
    things are unaffected, like your profile. Other things are potentially affected, such as:

    Memberships and subscriptions

    Licensed digital content (like games, video, and music) that you’ve already bought

    Services you get through your Xbox console

    Funds in your Microsoft Account

    Note If certain conditions apply, you might be prevented from changing your account’s region.

    additional info: support.xbox.com/.../change-region

    You won’t be able to change your region if any of the following conditions apply:

    - You changed regions within the last three months.

    - Your account is currently suspended (for example, if the credit card on one of your memberships has expired).

    - You have an Xbox 360 Entertainment For All contract.

    - You are a minor (as defined by applicable law) in your current region and will not be a minor in the region that you want to change to.

    - You are currently not a minor (as defined by applicable law) in your current region and will become a minor in the region that you want to change to

    -----------------------------------------------------

    Content you’ve already bought

    Before you move your account, make sure that you’ve downloaded any avatar items, games, game add-ons, and video content that you’ve bought. No digital content is guaranteed to work after the migration, and there are no refunds if items stop working because
    you change your account region.

    Content you’ve bought may continue to work on any Xbox 360 device if the content has a valid license. If that content gets deleted or you change consoles, you may be able to redownload the content and reacquire a license for it in the new region, but some
    content (mostly video content) is only allowed in certain countries and regions. This content may be blocked in your new region because of licensing or regional restrictions-

    ------------------------------------------------------

    Funds in your Microsoft Account

    The funds in your Microsoft account will not move with you, so be sure to spend your money before you change your account location
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