Friends off line and usb headset won’t work all the time

Well. No unless it ssays ompatible with xbox it's not compatible with xbox

Hi,! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

If the headset won’t turn on when you press the power button, connect the headset to your console using the USB-C cable, then try powering on again. If it still won’t start, verify that the headset is receiving power from the console (the power light should be flashing orange). If the headset isn’t receiving power, try plugging it into a different console or device. If none of these steps work, perform a hard reset of the headset.

To perform a hard reset of the headset:

Plug the USB-C cable into the headset and position yourself next to your console, Windows 10/11 device, or a power outlet with a USB connection (do not plug the other end of the USB-C cable into the console, PC, or outlet yet).

Hold down the headset’s power button and the mute button simultaneously (both buttons are located on the left earcup), and then quickly plug the USB-C cable into your console, PC, or outlet.

If the hard reset is successful, the headset should power off.

Turn the headset back on. (If you continue to hold down the power button throughout the hard reset process, the headset will power off and then power back on.)

Note If you hear a tone and the headset’s power light rapidly flickers orange and white, it means you have cleared the headset’s pairing info and not triggered a hard reset. If this happens, try the steps above again.

Nothing it says disc unreadable, and I followed some steps I seen on YouTube tried it and it said game error try reinstalling game I’ve deleted and downloaded it three times and it will not work twice it worked but when came off line it won’t load up and now it won’t load full stop

My headset's mute button light was permanently on and the headset would not work at all. I then checked the update controller option within system settings (headset was attached) and a new update was found which I installed. However the headset still dose
not work and mute light is stuck to flashing / blinking all the time.

The light even flashes when the console and controller are off and and is connected via the USB cable.

xbox one does not support usb headset, they do not support audio over usb at all.

the only way is 3.5 mm or wireless headsets that use optical for the base station.

all usb headsets that say they support xbox don't, they work on ps4 but xbox not a chance, i own several usb headset that state they work with xbox one.