Friends list showing I have 0 Friends

Discus and support Friends list showing I have 0 Friends in XBoX Rewards & Social to solve the problem; So both on the Xbox and the app it’s saying I have no friends. And when I search for them it says they’re not there. But I can see them in the in game... Discussion in 'XBoX Rewards & Social' started by dioniel nadera, Nov 2, 2022.

  1. Friends list showing I have 0 Friends


    So both on the Xbox and the app it’s saying I have no friends. And when I search for them it says they’re not there. But I can see them in the in game menus when I play games.

    :)
     
    dioniel nadera, Nov 2, 2022
    #1
  2. Smwutches Win User

    Friends list showing I have 0 Friends

    Multiple people are reporting the same issue, so it seems to be an Xbox server issue. You can report the issue at http://xbox.com/status
  3. bowski477 Win User

    Friends List shows 0

    Are you in the Xbox Insider program by chance?
  4. XBF Jasmine Z Win User

    Friends List shows 0

    Hi Sam,

    Thanks for reaching out to us! We understand this can be confusing and frustrating since the friends list is not
    showing up properly. We see that this is becoming more widespread and are collecting as much information as possible on this issue. I would suggest trying to

    remove then re-add the profile
    or a
    hard power cycle
    .

    If that does not work then try a Soft
    Factory Reset
    .



    Generally when this happens, it could be the operating system is having some technical difficulties since the list
    is viewable on other devices.

    Side Note:
    It is
    very important to make sure you know the primary email/password to the account before removing
    it from the console.

    To check the email being used with the gamertag, go to
    Settings > Account > sign-in, security & passkey;
    in middle column at the top it will say "show on home"
    if it is checked it will rotate from gamertag and email on homepage. If it is not check marked, it will show in this box.

    P.S make sure you are connected to a stable network beforehand.



    Let us know if that helps!
  5. XBF Javier R Win User

    Friends List shows 0

    Hello Sam!

    We have a suggestion for you here, as some features for loading activity for friends or general information for other users' profiles is to ensure that the network connection is not experiencing any errors.

    Please attempt to follow our Xbox One NAT Error Solution for assistance with everything networking for the Xbox One console.

    Follow this and let us know if this was in anyway helpful, or if further assistance is needed.

    We wish you the very best!
  6. Sam O82 Win User

    Friends List shows 0

    No im not part of the program
Thema:

Friends list showing I have 0 Friends

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