Friends list has disappeared

Hi OliverM7, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

Just a friendly reminder though that there are multiple reports with the same issue. As of the moment, there is no official announcement yet but hopefully, we'll see an improvement anytime soon.

When will this issue get fixed, because I have the same issue, yesterday it was fine, come to look at who’s online and find 0 friends, when I had about 150 friends. I hope the issue is fixed and I haven’t lost all the friends on my xbox that I had for some time!

Multiple people are reporting the same issue, so it seems to be an Xbox server issue. You can report the issue at http://xbox.com/status

It's a problem with Xbox Live.

I'm very sorry that you're having this problem too. There were a large number of Xbox Live subscribers who were unable to connect this afternoon. As of 11:30 CST, there is still a service alert on the main support page that addresses your issue in more
detail (as well as other problems that the XBL staff are working on as quickly as possible). In addition to not being able to send and receive messages, some users are still temporarily unable to access their friends list.

This is a very upsetting issue to many, I am sure, especially if you play on XBL often, and play team-based games with people you know (Call of Duty, Halo, Rock Band, Battlefield, Gears). The good folks at XBox tech support have assured us that they are
working on this issue and hope to have it resolved soon. I was unable to get on Xbox live for about three hours earlier, and still can't access saved data in a couple of games.

For more information, visit the following link:

support.xbox.com/.../xbox-live-status

If there are any issues outstanding, they are described in more detail there (instead of just getting an error message and code when you try to fix it on your console.

You're not alone. I think there are many unhappy XBL subscribers who pay good money for this service, and they shouldn't have to pay for problems. I'll be alongside you, praying that they fix this like, NOW.

Best of luck,

Envy

Xbox live was having some connection issues earlier. It is up and running again.