Friendly Fraud - War of Thunder

CHRISN5 · Feb 19, 2019

My son has been playing this game since October and we now have thousands of $ of charges. He was not aware that he was charging as there was nothing telling him to confirm a purchase. Has anyone had a similar issue and how did you resolve?

:)

JohnnyXeo

As others said there is a confirmation. Also, not knowing is not a valid excuse either.

XBF Chris J

Hello Chris,

Whenever a purchase is initiated, a screen does come up to confirm the purchase where it shows you the amount along with what payment instrument will be charged. You can

manage your privacy settings to require your password or a passkey for purchases to help prevent further charges.

As for the actual charges, you can fill out this refund request form :
Request a refund for a digital purchase

Hope this helps!

The Viral Cyrix

Whenever you purchase anything on console it takes you to the store page where you confirm the purchase. You will need to fill in the request refund form.

https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

You do not need to contact support as they will inform you to fill in the form

ForzaDrift Girl

I think you mean war thunder and yes you can play war thunder on xbox one

US Revenge

war thunder is air combat I thought, controllers are fine. and they already said with war thunder PC and ps4 can play with and against each other.

Friendly Fraud - War of Thunder