Friend gifted me something, redeemed the code, but can't use the thing yet.

Hi, I hope you're doing great out there.
I'm Wille, an Independent advisor and I am here to help you with your concern.
Step 1

First, check that the DLC is included in your orders at the link below:

https://account.microsoft.com/billing/orders;

If yes, try to reconnect your XBOX account and test:

Remove your account from the console:
1- Press the Xbox button to open the guide;
2- Select Profile & system > Settings > Account > Remove accounts;
3- Select your account, and then confirm removal;
4- Restart your console.

Re-add your account to the console:
1-Press the Xbox button to open the guide;
2- Select Profile & system, and then Add or switch;
3- Select Add new;
4- Enter your Microsoft account email address and password;
5 - Complete the personalization settings on the next several screens.

Step 2

Follow the steps in the link below:

https://support.xbox.com/en-US/help/games-apps/my-games-apps/view-downloadable-content

Hoping that everything works out.
Hope this helps. Hugs!

Hello Liam,

I noticed you marked that my answer didn't help you! I'm sorry about that, but I still want to help you.

Could you tell me what didn't work?

Waiting for your reply. Hugs!

Did the same thing credited me $30 so I went to store got code was about to redeem it and it say the same thing $33 gift card so I haven't redeemed it yet

My friend send me a gift card but i can't redeem it.

it say "This code can't be redeemed. It was purchased in a different region from your account."
how do you redeem the code from my friend that live in different region.

You cant. Your friend will have to request a refund for the code and purchase a code for you that is meant for your region.

Thank you for getting back. However, have you redeemed your friend's code/gift yet?