Free trail glitch

Discus and support Free trail glitch in XBoX Games and Apps to solve the problem; I decided to try the new overwatch that’s free now. But I installed it and continues to say free trail. I even uninstalled, reset my game and I just... Discussion in 'XBoX Games and Apps' started by .��スミスクン❤️ ., Oct 5, 2022.

  1. Free trail glitch


    I decided to try the new overwatch that’s free now. But I installed it and continues to say free trail. I even uninstalled, reset my game and I just don’t know what to do. Its frustrating that this even happened. I couldn’t imagine paying for a game and being only able to install the free trial and not being able to play. Is there a way to fix this?

    :)
     
    .��スミスクン❤️ ., Oct 5, 2022
    #1
  2. XBF - Evie Win User

    Free trail glitch

    Hello .��スミスクン❤️ .,

    A hotfix was pushed out for this yesterday that should have resolved this issue. Are you still experiencing a trial message error? If you are no longer experiencing this issue, please mark this response as the "Answer". If you are still experiencing this issue, please use the Report a Problem app on your console to report it to our engineers so that we can further investigate.

    Please check out our support article on how to use the Report a Problem app if you have any questions on how to report the issue.

    Sincerely,



    Xbox Customer Experience Program Manager

    Microsoft Community
  3. .��スミスク Win User

    Free trail glitch

    Sadly there’s no updates shown for the game. Plus I’m on console and I don’t see overwatch 1 in the game store. I guess I probably won’t be playing, hope this never happens again.
  4. XBF - Evie Win User

    Free trail glitch

    Hello .��スミスクン❤️ .,

    Are you still experiencing this issue? As mentioned in my previous reply, a hotfix was pushed out for this problem on the 5th and should have resolved it. If you are no longer experiencing this issue, please select my first response as the "Answer" so that this thread can be closed.

    If you are still experiencing this issue, please follow my previous instructions and use the Report a Problem app on your console to report this issue to our engineers so that we can further investigate. If you have submitted a report, please let me know.

    Sincerely,



    Xbox Customer Experience Program Manager

    Microsoft Community
  5. andersonpassos Win User

    Free trail glitch

    sorry for the inconvenience, it is certainly caused by the large number of users
  6. .��スミスク Win User

    Free trail glitch

    They haven’t responded just I won’t be playing.
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Free trail glitch

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