"Free" games require a payment option

Discus and support "Free" games require a payment option in XBoX Games and Apps to solve the problem; Suddenly free gold games require a payment option before I can access the free downloads. I understand that if I add a payment option, I will get the... Discussion in 'XBoX Games and Apps' started by Tardis Blues, Jul 26, 2016.

  1. Tardis Blues
    Tardis Blues Guest

    "Free" games require a payment option


    Suddenly free gold games require a payment option before I can access the free downloads.

    I understand that if I add a payment option, I will get the game free and not be charged.

    I DON'T WANT TO ADD A PAYMENT OPTION.

    My kid uses the Xbox sometimes, and I don't want her accidentally buying things.

    I've always used Microsoft Points/Money Gift Cards for all my purchases.

    I'm angry Microsoft is suddenly trying to force me to add a credit card.

    :)
     
    Tardis Blues, Jul 26, 2016
    #1
  2. Microsoft! We want Halo 2 servers back up for a greater gaming experience!

    [quote user="xTheGunslingerx"]

    Use of XBC is against the TOU as you are circumventing payment options of the service to play games online for free.

    [/quote]

    You cannot circumvent payment options of a game that has none.
     
    Unreal Warfare, Jul 26, 2016
    #2
  3. Gams with gold aren't free, but I am a member

    Dear friends, I am a gold member for 2 month (paid for membership for 12 months). I am trying do download the new game "dungeon siege 3", but the download requires a payment. Why it is not free ? Please advise. Vito
     
    Avito Dolevini, Jul 26, 2016
    #3
  4. "Free" games require a payment option

    You don't need to add a creditcard, you can add a PayPal account which is not linked to any bank account and put a password on purchases so your kid can't accidently buy things
     
    FearedNightmare, Jul 26, 2016
    #4
  5. Brammie2118
    Brammie2118 Guest
    PayPal does not work for xbox 360 games with gold. I don't even have a credit card so unable to get those advertised games.
     
    Brammie2118, Jul 26, 2016
    #5
  6. ngocphi
    ngocphi Guest
    You won't be able.to make.the purchase until you comply with the requirement sof xboz.live

    And yes it is a requirement for xbox 360 games regardless if it is free or not even forgives with gold

    It sis still treated as a 0.00 dollar purchase if child purchases are an issue then you shouldn't be allowing anyone can it you to access your profile

    You should provide your child their own profile.and yes they can use apps and games and play online as home gold applies to all profiles on the home console
     
    ngocphi, Jul 26, 2016
    #6
  7. ngocphi
    ngocphi Guest
    With current generation consoles only one profile needs to be gold

    But as mentioned the 369 marketplace has different requirements

    If you do not have an 369 you must use the web interface with a payment option this includes the xbox one
     
    ngocphi, Jul 26, 2016
    #7
  8. ngocphi
    ngocphi Guest

    "Free" games require a payment option

    It does woke as advertised you don't understand it

    Xbox and psn have requirements that you must pass

    For Web purchase you must have a payment option or 360

    This does not apply to one games but as mentioned it is a part of the requirements of live

    And there is nothing we can tell you but to follow the rules anything else is a violation of the terms of use
     
    ngocphi, Jul 26, 2016
    #8
  9. KristianGrey
    KristianGrey Guest
    Hi Tardis Blues,

    We know you don't want to add your CC but it's really required if you're going to get Xbox 360 GWG. You can actually see that on one of the support pages. Link is below.

    support.xbox.com/.../troubleshoot-xbox%20360-marketplace-purchasing

    "I'm getting prompted to add a payment option to complete the purchase, but I'm trying to download a free game.

    This error message means that you don't have a payment option on your Microsoft account. You must have a payment instrument on your Microsoft account to download free content from the Xbox 360 Marketplace. To add a payment option, sign in to your Microsoft
    account, select Add a payment option, and then follow the instructions.

    If you don't want to add a payment option, you can download the content using your Xbox 360 console."

    Hope this clears it out.

    Cheers!
     
    KristianGrey, Nov 2, 2018
    #9
  10. Smwutches Win User

    Payment options required for free games

    It's an issue with the website since the last update. The website has not been updated to work with the new currency system so the only way to make any purchases on the website, is if you have a payment method on file. If you make the purchase from the console,
    it will not ask for a payment method.
  11. ngocphi Win User

    Payment options required for free games

    It Haas been resolved but not in the way you think

    For paid purchases according to support works in website purchases however free purchase still require the paaymen option

    I saw a forums support person say it
  12. The Big Kahuda Win User

    Payment options required for free games

    Why has this issue not been resolved yet? Its been almost a year!
  13. ngocphi Win User

    Witcher2

    That isn't a bug

    The game is still free and it doesn't affect the price but a payment option is required to pay 0dollars on the website

    The only other option is the 360 console which doesn't need a payment option
  14. Smwutches Win User

    Using a credit card in a different region

    If you're trying to purchase the free games on the website, then that's why it's asking for a payment option. The website hasn't been updated to work with the new currency system yet so it requires a payment option. If you make the purchase on the console,
    you don't need to add a payment option.
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"Free" games require a payment option

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