free game take my money

You would need to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Heck i thought i paid money for a pre order for ff 7 and microsoft takes my money and doesnt let me touch it because they took off with it. 17.11 dollars down the drain for nothing!

I'm disappointed. I want my game free or a refund.

Thanks guys for your comments. It sounds as if MS have made the Xbox to take money from us. Its a machine that is a computer. And on my comp the internet browsing is free, youtube, and the rest is free and I am paying already for the internet access through
my Internet provider. On my PC I can multiplay without paying. It all sounds like a good scam for taking money

as you added a year card to his account then it looks like he used the debit card on a different account therefore it will still take the money, i have seen this happen a few times. ask him which accounts he has used and to check them. lots of people have multiple accounts which end up a mess.

Hi there.

You can double-check if you received a charge for a GTA V transaction by signing into your account and heading to the
Order History page. The charge would appear there.

Other than that, the only way to download the game without paying for it would be through

Home Console designation with a friend who purchased the game already.