Free game downloading

Hello.

I bought an XboxOne including the free download of the game "Gears of War 4".

For several days, all my attempts to get it fail.

Please, how can I do it?

:)

 

Problems downloading free games

I would still suggest connecting via ethernet to see if that helps. Wireless could be the issue here.

 

Problems downloading free games

My problem is that when I try to download the free games each month many of them just sit at 0% downloaded for roughly 10 minuets then says cant download dark souls for example I have tried the 2 solutions for this problem downloading the game again did
not work tried clearing system Cache and market place data then restarting my Xbox and downloading the game again still didn't work the third solution i cant try because i don't have a cord to connect my Xbox to the modem so i'm out of options

 

When you say that it fails, what's happening?

Have you managed to redeem the code for the game?

Does the download start at all?

Are you seeing any error codes or messages?

Have you tried doing a full reboot of your console, assuming you use instant on mode?