Free game charged to Paypal

JOLMA · Aug 28, 2020

Downloaded Portal Knights 28th August (free on Xbox until 31st August). My Paypal account was charged €9.99. Anyone else have an issue with this?

Thanks

:)

Hamcookie

Hi there, if you got charged for the game you bought from games with gold then you should log in to your Microsoft account via web browser and request a refund for that game. You should also ring Microsoft support and explain them the issue you’re having,
they should be able help you with this issue. Use this link to get their contact details.

https://support.xbox.com/contact-us

Kind regards.

TGS Neko Senpai

As for the language being in Japanese I have no clue how to help with that but in order to get the 360 games with gold games it must be charged to a card or paypal, it doesn't charge an amount because it's free.

TGS Neko Senpai

I use a paypal account with an empty gift card for the free xbox 360 games and that works fine for me, I believe it just needs somewhere to charge.

M4DDxTR1CKZz

it came out without me knowing because I got a free month and put that on then It has charged 5.99 out my paypal from Microsoft Luxembourg ?

RedRobin183

Rainbow Six Vegas is free for those who have Gold until September 30th. You will have to input your credit card (or Paypal) details but you will not be charged.

Free game charged to Paypal