Free 1 month subscription but cannot download games

Discus and support Free 1 month subscription but cannot download games in XBoX on Consoles to solve the problem; Hi, I subscribed to the trial 1 month Live Gold subscription. The transaction was confirmed and I see it in my Microsoft Account. But I'm not able... Discussion in 'XBoX on Consoles' started by ntavares-AC552EA8-090D-41D5-84E6-F41CC8C05BBD, Dec 19, 2015.

  1. ntavares-AC552EA8-090D-41D5-84E6-F41CC8C05BBD
    ntavares-AC552EA8-090D-41D5-84E6-F41CC8C05BBD Guest

    Free 1 month subscription but cannot download games


    Hi,

    I subscribed to the trial 1 month Live Gold subscription. The transaction was confirmed and I see it in my Microsoft Account.

    But I'm not able to download games. All the free live games of this month have a value associated and I can't use my trial subscription.

    Can anyone help, please?

    Thank you.

    :)
     
    ntavares-AC552EA8-090D-41D5-84E6-F41CC8C05BBD, Dec 19, 2015
    #1
  2. gohadi
    gohadi Guest
    Games with gold problem

    I've just bought a 1 month xbox live gold subscription , but still I'm unable to download the "game with gold" for free, instead it's only letting me download it for full prize
     
    gohadi, Dec 19, 2015
    #2
  3. RandomSxratch
    RandomSxratch Guest
    Free Gold for 1 month and Gold for $1 for 1 month = 2 months for $1?

    If I activate my free gold for 1 month and then purchase the gold for $1 for first month, will I get 2 months of Gold for $1?

    Secondly, will I be eligible to download the free Games with Gold? Or would I require the full $60/year subscription? (Or monthly)
     
    RandomSxratch, Dec 19, 2015
    #3
  4. Bartol F
    Bartol F Guest

    Free 1 month subscription but cannot download games

    Bartol F, Dec 22, 2015
    #4
  5. bowski477
    bowski477 Guest
    Does your account have a payment method added on it?
     
    bowski477, Dec 22, 2015
    #5
  6. Bartol F
    Bartol F Guest
    Yes, it does. PayPal.

    This account was the free one from xbox live gold webpage and it worked for about two weeks.
     
    Bartol F, Dec 23, 2015
    #6
  7. BaurisBauris
    BaurisBauris Guest
    I got 3 months XBOX LIVE GOLD membership and it will expire on March 24, 2016.

    I want to take free games with gold membership, but I can't. I can download only "The Incredible Adventures of Van Helsing", but loading the "Thief" I am asked to add my credit card. Place - Lithuania.
     
    BaurisBauris, Dec 25, 2015
    #7
  8. {Parity}
    {Parity} Guest

    Free 1 month subscription but cannot download games

    BaurisBauris

    You are only showing silver here. If you have a gold membership you might try logging out and logging back in. Let us know. Good Luck!
     
    {Parity}, Dec 25, 2015
    #8
  9. BaurisBauris
    BaurisBauris Guest
    In my Services & subscriptions page I can see:

    Subscription

    Prepaid 3M Xbox LIVE Gold

    Expires on

    3/24/2016

    Paid with

    Prepaid card
     
    BaurisBauris, Dec 25, 2015
    #9
  10. {Parity}
    {Parity} Guest
    Did you try logging out and back in? Sometimes it takes a little time for everything to sync. up.
     
    {Parity}, Dec 25, 2015
    #10
  11. BaurisBauris
    BaurisBauris Guest
    Yes I did it several times. And still I am asked for credit card.
     
    BaurisBauris, Dec 25, 2015
    #11
  12. {Parity}
    {Parity} Guest
    You are still showing silver here. You might need to call phone support about the account issue.
     
    {Parity}, Dec 25, 2015
    #12
  13. BaurisBauris
    BaurisBauris Guest

    Free 1 month subscription but cannot download games

    So please give me support phone number in Lithuania.
     
    BaurisBauris, Dec 25, 2015
    #13
  14. {Parity}
    {Parity} Guest
    Here you go 52 051 151 Good Luck!
     
    {Parity}, Oct 31, 2018
    #14
  15. BaurisBauris Win User

    Free 1 month subscription but cannot download games

    In my Services & subscriptions page I can see:

    Subscription

    Prepaid 3M Xbox LIVE Gold

    Expires on

    3/24/2016

    Paid with

    Prepaid card
  16. BaurisBauris Win User

    Free 1 month subscription but cannot download games

    I got 3 months XBOX LIVE GOLD membership and it will expire on March 24, 2016.

    I want to take free games with gold membership, but I can't. I can download only "The Incredible Adventures of Van Helsing", but loading the "Thief" I am asked to add my credit card. Place - Lithuania.
  17. {Parity} Win User

    Free 1 month subscription but cannot download games

    You are still showing silver here. You might need to call phone support about the account issue.
  18. {Parity} Win User

    Free 1 month subscription but cannot download games

    Did you try logging out and back in? Sometimes it takes a little time for everything to sync. up.
  19. Bartol F Win User

    Free 1 month subscription but cannot download games

    Yes, it does. PayPal.

    This account was the free one from xbox live gold webpage and it worked for about two weeks.
Thema:

Free 1 month subscription but cannot download games

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