FrankenRewards Missing Points

Discus and support FrankenRewards Missing Points in XBoX Rewards & Social to solve the problem; It’s been more than 96 hours since I purchased my avatar item that cost more than $2. Did the item not qualify? It was on the page provided in the... Discussion in 'XBoX Rewards & Social' started by Solitas, Oct 10, 2017.

  1. Solitas
    Solitas Guest

    FrankenRewards Missing Points


    It’s been more than 96 hours since I purchased my avatar item that cost more than $2. Did the item not qualify? It was on the page provided in the link. Is there further action so I may get the points?

    :)
     
    Solitas, Oct 10, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Frankenrewards missing

    Hello ab1311,

    You are a German Rewards member. Since your purchases were made with a different regional currency (except for your avatar purchase), those purchases were not eligible for Rewards.
     
    XBLRewards8, Oct 10, 2017
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Missing 9000 points from FrankenRewards

    Hello Black Adder IV,

    Apologies for the inconvenience. We confirmed an issue with your Faaantastic! Achievement that we have escalated and are investigating with another team. In the meanwhile, we will adjust your account for completion of these offers. You should see the Credits
    shortly.
     
    XBLRewards8, Oct 10, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    FrankenRewards Missing Points

    Hello Solitas,

    Apologies for the inconvenience. We are currently in the process of resolving an issue with avatar purchases. You should see this offer complete shortly.
     
    XBLRewards8, Oct 10, 2017
    #4
  5. XBLRewards8 Win User

    FrankenRewards Missing Points

    Hello Solitas,

    Apologies for the inconvenience. We are currently in the process of resolving an issue with avatar purchases. You should see this offer complete shortly.
  6. XBLRewards8 Win User

    Missing 9000 points from FrankenRewards

    Hello Black Adder IV,

    Apologies for the inconvenience. We confirmed an issue with your Faaantastic! Achievement that we have escalated and are investigating with another team. In the meanwhile, we will adjust your account for completion of these offers. You should see the Credits
    shortly.
  7. XBLRewards8 Win User

    Frankenrewards missing

    Hello ab1311,

    You are a German Rewards member. Since your purchases were made with a different regional currency (except for your avatar purchase), those purchases were not eligible for Rewards.
  8. XBLRewards8 Win User

    Frankenrewards

    Hello BrushyCarrion66,

    Yes, we have a small wiggle room to allow for a missing cent. A purchase of $39.99 will complete the $40 requirement for FrankenRewards.
  9. XBLRewards8 Win User

    Credits for FrankenRewards mission are missing

    Hello ProjectUnknown,

    We only see roughly 30 USD of eligible spending in the month of October from your purchases of How to Survive 2, Dead Rising 4, and State of Decay. Keep in mind that as stated in the FAQ, only game purchases are listed as eligible, not add-ons or DLC. Since
    the minimum requirement for that offer was 40 USD, you did not complete that offer. Since you must complete the games or video purchasing offer before you can progress on the achievement offer, you did not complete that offer either.
Thema:

FrankenRewards Missing Points

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