FPS disconnecting me in-game, and reconnecting back instantly with no explanation

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this CoochQweenPotato

Is this happening only with overwatch? (Or please test with another game to see how it goes)

May I know if you can also test a different wifi network to see how it goes?

For example sharing mobile data via wifi network and connect your console in that way.

If. you're not able to try that, please tell me which troubleshooting steps you have done so far to fix this.

In that way I can advise you different things or how to proceed

Greetings

Hi Higher,

Sorry to hear about the connection troubles. Let's see if we can get this figured out.

Let's start by attempting to isolate the issue. To do this, are you able to bypass your router, and plug your console directly into your modem? This will let us know if the router is the culprit.

Also, if you could go ahead and test your connection speed at speedtest.net, and post back with the results, that would be awesome.

Let us know how that all goes, and we can go from there.

(sometimes if i just wait, it will actually reconnect me by itself) especially if i go to the dashboard after im playing a game and i get disconnected, it will sometimes reconnect as soon as i get back to the dashboard

When I put a game in it disconnects me from live and during the main menu of the game I try to reconnect and it wont let me and when i go back to the xbox dashboard xbox live is conncted

Hello, I tried the steps you gave to me and unfortunately it didn’t fix the problem. The drive still disconnects, but then it immediately reconnects. It is disconnecting then reconnecting continuously.