Forza virtual key instant question

If you haven't received your codes, you will need to post in the support section of this forum so they can resend them.

Same here, but I believe it arrives via email. However, I have not received any emails and it's been several weeks already.

Hello slan3d0g,

As stated in the FAQ for this offer:

PRE-ORDER/ORDER THE GAME

Pre-order or order any digital version of Forza Motorsport 7 (includes Standard, Deluxe, and Ultimate Edition) from the Xbox Store between September 18 and October 13 to earn 10 additional keys and 5,000 Rewards Credits. Please note that it can take
up to 96 hours for your keys from this action to appear on the site. If they haven’t appeared by the end of the contest on October 13, you will have until October 20 to use them.

• 10 keys (can only be earned once)
• 5,000 Rewards Credits (can only be earned once)

Since you did not make this purchase off the Xbox store, you did not qualify for this offer. Since your purchase was made from an alternative source and redeemed as a token, it was not eligible. Additionally, Credits for this offer are not awarded until
the end of the offer period, as stated in the FAQ:

When will I get my Rewards Credits for pre-ordering or ordering the game?

Rewards Credits for pre-ordering or ordering the game will appear as pending in your account within 96 hours of the offer end date.

I also just won the Hoonigan Car Pack and never received and email for that either .. even changed my primary email address to an email I can log on to.

You would need to post in the support section of this forum in order for support to check into it for you.