Forza servers not working for FH5 after Modem change

Hello Mag7Neto6,

Thank you for reaching out to us about your issue!

If you are connected to Xbox Live but you are unable to play your games online, it is possible that you're experiencing NAT issues. Below you will find a link to an Xbox Support article for troubleshooting NAT errors:

Troubleshoot NAT errors and multiplayer game issues | Xbox Support

This article will break down why NAT is important and how to identify if this is the issue that you're currently experiencing. I recommend following the steps provided in the article OR if it's too much, you can try calling your internet service provider (ISP) who may be able to assist you.

Hi Rostom

Thank you for replying to my issue.

I have the game on Xbox game pass, in Xbox app, after the last a few updates the game has become worse

even the Forza servers are not available.

I believe I'm not the only one who have this issue.

my pc is very clean

all my apps & games are form official stores

guess what? Forza horizon 4 is working just fine.

I've spend a lot of time in FH5 I don't wanna start all over again.

Thanks again.

Thank you for updating us. After investigating, your best option would be to reach out to Forza support as this seems to be an in-game issue that the developers may have to solve. Below I have provided two separate links to their support website:

This is a link to the current "FH5 Known Issues" article where you will see a list of known bugs that are either solved or being investigated: FH5 Known Issues – Forza Support (forzamotorsport.net)

This is a direct link to submit a support ticket. If you're prompted to sign in, you can sign in with your Xbox account:

Submit a request – Forza Support (forzamotorsport.net)

In regard to the Xbox app language issue, you are not able to change the language of individual Microsoft apps without changing the Windows language currently. However, this is great feedback that we will look into.

Seasons only change when you are connected to the forza servers. Simply switching the date wont work

I did report it to the Forza Team, but no response,

and i dont think its forza servers, all my firends play online just fine, some disconnects here and there. But as i said, i have not been able to join a horizon live "AT ALL" not even once. Old forza games run fine, and in FH5 i can buy/list stuff on the auction store, but i cant connect to horizon live...