Forza Horizon 5 wont't start

t_rexruben · May 21, 2023

So i bought the game when it came out and i played it a lot then. But i stopped playing untill about a week ago but when i start it the first loading screen comes up (picture) and then it just stops. I have reinstalled the game about 5 times and it still doesnt work. I found a person who had the exact same problem (https://answers.microsoft.com/en-us/xbox/forum/all/fixed-forza-horizon-5-wont-launch-anymore/c9f30f64-1899-4f67-8cf3-2167339c9949) but i have it on Microsoft store and not Steam so his fix didn't work for me, and i also tried almost everthing in that thread but nothing worked.

Please help me!

:)

OpticRJames

I'm sorry to hear that. Please go to Settings > System > About. What is the Windows Version you see under Windows Specifications?

t_rexruben

I tried them all and nothing worked, it still crashes on launch.

OpticRJames

Hi there. My name is Ron, I'm an independent advisor. I will be more than happy to help you.

Please try the steps one at a time to resolve the issue.

Solution 1: Repair the Gaming Services app and Xbox app.

Please go to Settings > Apps > Apps Features. Select Gaming Services, then click Advanced options. Click the repair button, do the same for the Xbox app, try launching the game again using the Xbox app and see if it works.

Solution 2: Uninstall and reinstall the Gaming Services App

Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.

In Windows PowerShell, type the following command and press Enter:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

In the same window, type the following command and press Enter:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.

Restart your device and try to launch the game again and see if it works.

Solution 3: Try to uninstall and reinstall the game.

For reference, you can also try the rest of the steps from this link,

https://support.xbox.com/en-US/help/games-apps/...

OpticRJames

Since we have tried all the possible steps here to sort out the issue. There seems to be an issue with the game only. Would it be fine if you can try contacting Forza support for further advice? You will need to report the bug to them so that they can provide a fix for it. You can contact them using this link, https://support.forzamotorsport.net/hc/en-us/re....

t_rexruben

I tried the things that i had'nt done and it still crashes when i launch it.

Forza Horizon 5 wont't start