Forza Horizon 5 won't load

Hi, I'm not using a pc, I'm using an Xbox one s

Hi, I'm , an Independent advisor and I can surely help you.

Don't worry we will work on this together. Let's try to troubleshoot. Please follow the steps here:

https://support.microsoft.com/en-us/windows/usi...

Then please restart your PC and try it again. Thanks!

Hello, CarMadBoy4631. I’m Arturo, a community user like you, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you have trouble with your progress in Forza Horizon 5. Usually, this error appears due to corrupted data on your profile.

Not only that, but I would like to ask if you tried retrieving your progress by performing each of the potential solutions provided in this related support article created by the game developer:
(Skip the ones you already tried)

“Xbox

— If possible, try to load your save on a different device. (A different PC or Xbox)
— Make sure the console has the most up-to-date OS version installed.
— Please try manually updating the game and any DLC using the Store/Games & Apps.

— Remove the Game from Quick Resume
Fully close the game
Navigate to the Xbox Dashboard
Press Xbox Button on controller to open the guide
Select My Games & Apps
Select More Options
Select Remove from Quick Resume
Launch the game

— Power cycle your device
Fully close the game. (more info on how to do this here).
Restart your device
On Xbox, you can hold down the Xbox button then select Restart Console
Ensure your Xbox’s internet connection is functioning correctly.
Start the game.
After pressing A or ENTER on the welcome screen, wait for the sync to complete. This could take a long time, but it is essential to be patient.
Try pressing and holding the power button on your console until it turns off, unplug it from the power supply for 10 minutes, plug it back in and see if it continues.

— Resync your save to the cloud
Go to Manage Game > Saved Data > your profile > Delete from console.
Do not select Delete from Everywhere, as this will delete ALL of your data.
Relaunch the game and let it sync to the cloud.
Reset your console by going to the system's settings, console info, reset console and choosing the option “Reset and keep my games & apps”.

— Uninstall, then reinstall the game and any DLC.
Uninstall the game. After the game is uninstalled, uninstall a couple different games/apps or install some games/apps so that when you reinstall the game, it's installed to a different part of the HDD.”

Reference link: https://support.forzamotorsport.net/hc/articles/360005306553-I-ve-lost-all-my-progress-what-do-I-do-

However, if the progress is not recovered after that, Forza support is able to assist you with this, but as they mentioned in the article above:

“We will not be able to return any lost progress or return your old save. We will produce a 1:1 match to your inventory for Forza Horizon players.
Unfortunately, we will NOT be able to return any Forzathon Points, Skill Points, Level, Experience, Tokens, or Progress”.

In case you want to proceed with your restore request, it is necessary for you to perform some of the steps they indicate in this same article and then click on the “Lost Saved Data Ticket” link.

Regards,

Arturo.

Hello Claus, I have the same problem. Won't let me buy the Forza Horizon 5 Premiun Edition...

My forza horizon 4 has had problems loading over the last couple of weeks from gamepass, sometimes I have to start it 5-6 times before it loads in.