Forza Horizon 5 won't launch (PC)

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please check the link below, it has useful information to help you to resolve the issue that you are having:

https://support.xbox.com/help/games-apps/troubl...

If your problem persists or the problem is fixed please let me know!

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

Hi Derek,

Thanks for your help. I have been playing Forza horizon 5 from the day it launched except the past 1 or 2 weeks. Now when I try to open it won't allow me to. The platform that I use is Windows PC

สวัสดี

ขอบคุณที่ติดต่อฟอรั่ม ขออ ัยที่ทราบว่าคุณมีปัญหาในการดาวน์โหลด Forza Horizon 5

การสนับสนุน Forza มีบทความที่มีขั้นตอนการแก้ไขปัญหาหลายขั้นตอนซึ่งอาจช่วยได้ เกมของฉันไม่ได้เปิดตัวหรือขัดข้องบนพีซี - การสนับสนุน Forza (forzamotorsport.net)

ขอแสดงความนับถือ

Hayabusa

[ข้อความด้านบนแปลด้วยเครื่องและอาจไม่ใช่การแสดงโพสต์ต้นฉบับที่ถูกต้อง]

[The text above is machine translated and may not be an accurate representation of the original post]

Hello,

Thank you for reaching out to the forums. Sorry to hear you are having issues downloading Forza Horizon 5.

Forza support has an article with several troubleshooting steps which may help. My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

Regards,

Hayabusa

Hello,

Sorry to hear you are experiencing issues with Forza Horizon 5 crashing and losing your progress. That is definitely frustrating. Was this on PC or an Xbox console?

You can check the Forza Horizon support article which offers steps you can take, including submitting a ticket. I've lost all my progress, what do I do? – Forza Support (forzamotorsport.net)

Additional Support articles:

My Game is Not Launching or is Crashing on PC – Forza Support (forzamotorsport.net)

Forza Horizon 5 – Forza Support (forzamotorsport.net)

Games & apps | Xbox Support

For Forza Motorsport and Forza Horizon forums and community support, visit:

Forza Motorsport forums

Hello, how are you? Hope you're well. My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this kind of problem, given the problem you're having before we try any different solutions, I suggest reading the article below.


https://support.xbox.com/en-US/help/errors/error-code-0x803F8001


- If official Microsoft solutions do not solve the problem, try the procedures below carefully.

Solution 1: Make sure your windows are updated to the latest version, whether it's windows 10 or 11.

Solution 2: Make sure that the account in the Microsoft Store app and Xbox app are the same logged in both.

Solution 3: Log out your Microsoft store account and also the Xbox app, now type the term WSRESET in the windows search bar and run the app as administrator, a window will open, wait for the window to close automatically and restart your computer, after that login your Microsoft Store account and Xbox app again.

Solution 4:

Go to Windows settings
Applications
Applications and Features
Find the Minecraft Launcher
Click on it
Advanced options
Tap restore

- If that doesn't work, do the same procedure again, but this version sees if there are add-ons like DLC's installed with the game, uninstall one of them, go to the Microsoft store and download the add-on that you deleted again, this will validate the license of the game again.

Solution 5: If there are no add-ons to uninstall the game, put to download any application from the Microsoft store, when starting to download it, let it finish and try to open the game again.

- If none of the above solutions solve the problem, I suggest you try the alternatives provided in the article below. These are not official solutions, so be careful.


https://www.minitool.com/news/windows-store-error-code-0x803f8001.html


- I also suggest that you try the solutions provided by the Microsoft agent through the thread below.


https://answers.microsoft.com/en-us...-in-your/27936b7c-d4c6-471d-91fe-6f79c5ddbf7f


*Thank you in advance for contacting the community, I hope this can help you. Let me know if this solves your problem, please.